Reporting directly to the Head of Banner Education, this position is focused on the Account Management of a portfolio of Higher Education Customers with the main focus being on product category growth within Universities. The National Account Manager will be expected deliver sales and profit in line with Education budgets. Responsible for high levels of customer retention and service satisfaction, the National Account Manager will actively demonstrate business acumen to secure category growth from within their current account base and conversion of new business opportunities within Universities and their wider consortia. The National Account Manager will also be expected to create, manage and maintain category GAP analysis to identify and target the most appropriate category opportunities, utilising company CRM. The successful candidate will be expected to be able to demonstrate a robust history of proactive sales management including, but not limited to; achieving sales and profit targets, preparation of strategic plans and be a forward thinking team player.,

• Regularly visit key decision-making contacts within the Education establishments with a view to understand and help shape their multi category procurement decisions.
• Retaining existing 'Direct' contracted customers, ensuring each contract receives a specific quota of service and pricing reviews throughout the year.
• Ensuring all key stakeholders within the Education establishments are aware of our full Framework portfolio, to support in creating, managing and converting a new business pipeline
• Forging strong relationships with the regional Education customer and supplier groups
• Introducing new suppliers to the Education team with a view to expanding our Educational supplies offering
• Building effective relationships with all key internal departments within the Banner business
• Assisting in implementation of new customers
• Introduction of wider Value Added Categories and Services
• Focusing on switching any non-contracted business on to a call off agreement
• Liaising/communication with clients at all levels
  
  Minimum of 3 years External Account Manager sales experience
• Experience in time and diary management in order to meet visit quota
• Strong negotiation and questioning skills
• Strong presentation skills
• Resiliance in reciveing pushbacks when conducting Educational estate 'walkarounds'
• Excellent product and market knowledge, knows and understands their customers business and business environment
• Specific sales and relationship management skills
• Experienced in maintaining, prospecting and successfully converting a new business pipeline
• Numerate, articulate, outgoing, enthusiastic, well-presented person with a natural confident manner
• Ability to work remotely and independently whilst contributing to a wider team effort.
• A self manager with strong initiative and a 'can do' attitude along with the proven ability and willingness to work well with other departments and as part of a team.
• Computer literate with a working knowledge of Microsoft Office Packages especially Excel, Word and PowerPoint.
• Excellent organisational and time management skills
• A full clean current UK Driving Licence
Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Banner is the UK's largest business supplies and services company to both the public and private sectors. We provide facilities & PPE, technology, furniture, printed goods, managed print services and office stationery. We partner with companies both large and small, tailoring our approach to suit each workplace. Our customers trust us to deliver real business benefits that have a positive impact on our environment and communities. Our close consultative approach, combined with an industry-leading logistical capability, enables us to reduce costs, minimise waste and offer an excellent customer experience. We aim at all times to be the partner that: Business Leaders trust, that Buyers recommend and that Employees value. As part of the EVO Group we are the UK's no.1 distributor in our sector with a stock holding in excess of £50m. We have over 350 fleet vehicles, making over 18,000 deliveries per day. We pick over 100,000 lines per day in our 650,0000 plus square feet of warehousing.