National Account Support Manager

Are you ready for your next role in a successful, progressive company with fantastic career development opportunities?

We're looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position with the FM Sector by providing an even better customer experience. We have an exciting new role for a National Account Manager, based in the South of the UK, who will be integral to the success of our national sales strategy, ensuring that we have a consistent, joined-up approach to managing one of our largest FM customers. There really couldn't be a better time to join, as you'll make the key decisions, shape the strategy and implement your growth plan.

In the role of an National Account Support Manager, it will be your responsibility to help grow revenue with our largest FM customer across all their business units, a tremendous opportunity for Sunbelt Rentals. The successful candidate will focus on managing and developing relationships with the customer at all levels throughout their business from site level up to Account Director level. You will also actively support the introduction of Sunbelt category specialists into customer projects to facilitate cross selling across the entire Sunbelt range of products and services and to maximise all opportunities to sell our Greener solutions range of products and services.

Your key objectives will be to ensure that:

• Our customers sites and projects are proactively managed and contacted on an ongoing basis.


• Leads and opportunities are passed into the safekeeping of the most appropriate sales colleague for follow up.


• A pipeline of opportunities within your region is created and a plan is in place to ensure all revenue opportunities are maximised.


• The customer is aware of Sunbelt's full range of products & services and every opportunity is taken to promote our Greener Solutions.
  
  If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations.


To succeed as an National Account Support Manager you will bring the following skill-set and behaviours:

• A successful proven track record in customer relationship management or telesales expertise, where you have built strong customer relationships to senior management level


• The motivation, ambition and resilience to 'Make things Happen' in a fast-paced environment - to ensure our plans are created and delivered in line with stakeholder expectations


• A flexible and "can do" attitude.


• Ability to assess data and identify trends and potential relationship or customer development opportunities


• A customer-centric approach with experience of delivering an exceptional customer experience


• A natural relationship builder with a collaborative style. You'll be able to engage with new prospects easily


• Excellent communication and influencing skills


• Well organised with good planning skills
  
  Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.


Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You'll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme. Other benefits will depend on your job role and may include company car and private medical insurance.