NHSL 199527 Outpatient Waiting List Co-ordinator (LI)

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

**Please note we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage**   

Responsible for the day to day co-ordination of Outpatient waiting lists and clinics within the Speciality service, ensuring achievement of national and local targets set by the Scottish Government including:

• Prompt and accurate input of patient details to appropriate waiting lists and clinic appointments
• Ensure appropriate scheduling of clinics
• Ensure confirmation of booking to reduce DNA rates to maximise capacity utilising new technologies
• Provide advice and information to patients on outpatient, clinic and appointment arrangements for Health Records to book
• Supervising clerical officers within team and deputising for Team Leader as and when required
• Ensuring Sensorineural patients have an outpatient & audiology plan within 48 hours working closed with the ENT doctors.
• Validation of outpatient and inpatient waiting lists in accordance with NHS protocols

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions please contact Nikki.inglis@nhs.scot or Johanna.mok@nhs.scot