Night Porter

Night Porter

Crerar Hotels

• Inverurie, Aberdeenshire
• Permanent
• Full-time
• 6 mins ago

Can you take responsibility for maintaining our standards during the night shift? We're looking for an enthusiastic and responsible Night Porter to manage our night desk between 10pm and 7am on a 4 on and 4 off basis. You must take pride in your work, and be well-presented, articulate, and passionate about customer service. The job is full-time, and includes working at weekends. Previous night experience in a hotel is preferred.

It's a wide-ranging role, including responsibility for security, setting function rooms up for events, storing furniture and equipment, carrying out our standard end-of-day procedures, and meeting guests' food and beverage requirements throughout the night. Personable and engaging, you'll provide first-class customer service and ensure that every interaction exceeds the guests' expectations. You'll also need good attention to detail, to produce audit reports and to maintain our high security standards at all times. When required, you'll also help the cleaning, bar and reception teams. You may also be asked to act as duty manager at times.

What we need from you

• Night experience in a hotel is preferred
• Taking responsibility for your own work
• Passionate about customer service

Why Work with Us?

At Crerar Hotels, we truly value our team, and that's why we offer:

• Wagestream - Get instant access to your earned wages when you need them.
• YuLife - Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments, plus life insurance for peace of mind.
• Echo - Our brand-new communications platform keeps you connected and engaged.
• Career Development - We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme - celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts - Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations - From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Crerar Hotels

#s1-Gen

We're looking for an enthusiastic and responsible Night Porter to manage our night desk between 10pm and 7am on a 4 on and 4 off basis. You must take pride in your work, and be well-presented, articulate, and passionate about customer service. The job is full-time, and includes working at weekends. Previous night experience in a hotel is preferred. It's a wide-ranging role, including responsibility for security, setting function rooms up for events, storing furniture and equipment, carrying out our standard end-of-day procedures, and meeting guests' food and beverage requirements throughout the night. Personable and engaging, you'll provide first-class customer service and ensure that every interaction exceeds the guests' expectations. You'll also need good attention to detail, to produce audit reports and to maintain our high security standards at all times. When required, you'll also help the cleaning, bar and reception teams. You may also be asked to act as duty manager at times. What we need from you

• Night experience in a hotel is preferred
• Taking responsibility for your own work
• Passionate about customer service
  
  At Crerar Hotels, we truly value our team, and that's why we offer:
• Wagestream - Get instant access to your earned wages when you need them.
• YuLife - Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments, plus life insurance for peace of mind.
• Echo - Our brand-new communications platform keeps you connected and engaged.
• Career Development - We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme - celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts - Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations - From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!