Observability Engineer

Job Title: Observability Engineer Location: Edinburgh or LeedsSalary: £62,874 -£69,860Hours: Full timeWorking Pattern: Hybrid, 40% (or two days) in office., We're seeking a highly skilled and motivated Monitoring and Observability Engineer to join our Dynamic Service Run Team. As a Monitoring and Observability Engineer you'll play a crucial role in ensuring the optimal performance and reliability of our applications and IT systems in the Economic Crime Prevention Platform. Your primary responsibility will be to implement and manage performance monitoring solutions, analyse system performance data and collaborate with other teams to address performance related issues. Alongside this you'll also detect trends and head off potential incidents by taking proactive actions. The ideal candidate will be passionate about improving system performance and deliver effective monitoring solutions. They will have understanding and experience in different monitoring technologies and how they can be exploited to deliver insights and business value.

What you'll do

• Develop and implement comprehensive performance monitoring solutions for IT Systems, including Servers, Databases and Applications


• Configure monitoring tools to collect and analyse data to ensure optimal system performance


• Conduct regular performance analysis to identity trends and areas for improvement


• Utilize performance data to troubleshoot issues and provide recommendations for optimization.


• Configure alerting thresholds and mechanisms to proactively identify and respond to performance anomalies


• Participate in incident response activities to troubleshoot and resolve performance related incident promptly


• Analyse system logs, metrics, and traces to identify and troubleshoot issues proactively


• Recommend and implement optimizations to improve system performance, include code enhancements, infrastructure adjustments and resource tuning


• Conduct capacity planning to ensure systems can handle anticipated growth


• Generate and present regular reports on system performance trends and recommendations for improvement


• Automating manual process and driving efficiencies
  
  Proven experience as a performance monitoring engineer or similar role


• Strong expertise in performance monitoring tools like Dynatrace, Tivoli and Splunk


• Proficient in scripting and automaton for monitoring purposes


• Relevant certifications (e.g performance testing, Monitoring cloud certification) are a plus


• Experience with integrating monitoring tools with data sources and other monitoring, automation and ITSM tools


• Experience with tools such as ITI, Service Now, Jira and Confluence


• Experience using Cloud (GCP & OCP)


About working for us

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in/all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.


• An annual bonus award, subject to Group performance.


• Share schemes including free shares.


• Benefits you can adapt to your lifestyle, such as discounted shopping.


• 30 days' holiday, with bank holidays on top.


• A range of wellbeing initiatives and generous parental leave policies.