Open Learning Officer - REQ03230 - 399679

INTERNAL APPLICANTS MUST APPLY VIA MYSELF 

The post holder is responsible to the Customer Services Librarian (Digital Inclusion) for the effective strategic development, management and review of the service-wide theme of digital learning and the efficient and effective management and operation of the Open Learning Services in the south area of North Lanarkshire in accordance with NLC policies and procedures. 

Key areas of work will include working in partnership with LogintoLearn colleagues to effectively develop, manage and co-ordinate all relevant thematic activities and resources within the designated area to achieve their maximum potential and effectiveness and bring forward recommendations as appropriate, effectively managing and co-ordinating all open learning activities within the relevant area to achieve their maximum potential and effectiveness, and bringing forward recommendations as appropriate and ensuring that sound customer care practices are implemented, especially in relation to responsive and efficient public services. 

You must hold an SVQ level 4 (HND, general degree or equivalent) and SQA Assessor and Verifier Units D32/33/34 or A1 and V1 or L9 & D 9 and L11 & D11. You must have experience in dealing with the public on a one-to-one basis and in groups in a training environment, the ability to assist and deal with a wide range of ICT packages and platforms, including social media, good interpersonal skills and a high level of self-motivation and commitment to delivering a quality customer focussed service. 

You will have staff supervisory experience, general library experience and the ability to work as part of a team and on own initiative. 

The post holder will be required to travel throughout North Lanarkshire. 

As a requirement of these posts, the successful candidates must obtain Protection of Vulnerable Group (PVG) membership through Disclosure Scotland. 

Work Pattern: 

Monday to Friday 9am to 5pm

1 Hour Unpaid Break each day

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

 We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

 North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

 The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

 Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone .

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

 ***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***