Operation / Department Manager

As a Department Manager, you'll be growing a dynamic business within the department you're in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice their favourite sports. Most importantly, you have to ensure they have an amazing shopping experience in the process.

Through a 3-month training period that covers business operations and management basics, you will face new adventures and challenges every day but with the support of your team. In a nutshell, your responsibilities will include:

Team leadership:

• Recruit, train, and manage a team of Sport Advisors (sales assistants)


• Mentor and lead the development of each team member within your department


• Foster a collaborative and motivated work environment


• Set performance goals and provide ongoing feedback


• Conduct performance evaluations and manage scheduling effectively.


Sales and Customer Service:


• Set sales goals and drive the team to achieve these targets


• Ensure excellent customer service


• Ensure that your team is trained to provide product knowledge and assistance to customers.


Merchandising and Inventory Management:


• Ensure top-level and organized department displays


• Manage inventory levels, including restocking and inventory counts.


• Ensure that campaign materials and visual merchandising policies are implemented


Commercial Strategies:


• In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department


• Together with your store leader, define the product range to be offered to customers and sport practitioners


Reporting and Analysis:


• Generate and analyze sales reports and key performance indicators (KPIs).


• Use data to make informed decisions and adjustments to department strategies


Secure operational efficiency by becoming a Duty Manager


• Implement and maintain operational procedures and policies during assigned duty hours


• Lead the overall operational function of the store during assigned duty hours


• Ensure compliance with company policies and safety regulations, As a Department Manager, you will be required to work usual retail hours including evenings and weekends., Store life is full of energy where no two days are the same, you'll be sure to face some challenges but with the support of your team we guarantee that you will surpass even your own expectations. Here are parts of the role where you can make the biggest difference in:


• Ensuring the health and safety of customers and teammates, as well as the store in general, on a daily basis


• Guarantee the safety of goods and oversee stock management


• Ensure organised and efficient processes are implemented/overseen throughout the store


• Ensure the upkeep of the facilities and maintenance in the building, As a Department/OPS Manager, you will be required to work usual retail hours including evenings and weekends.
  
  An energetic self-starter preferably with strong leadership skills and a love for sport


• People-centric and has a strong sense of service to help others


• A game changer who can innovate retail


• A motivational person who nurtures the development of others


• Invested in the development of yourself and others, Energetic & enthusiastic: prepared to get stuck into any situation


• Highly organised and an efficient worker


• Previous success as a Department Manager ( or an energetic Sport Advisor) & now ready for the next step


• Able to communicate positively & effectively


• Warehouse experience is a plus!
  
  International. Lovers of sports. Team players. Stronger together through our love of sports. At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world's leading sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.


We're an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you'll see we're so much more. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active - well, it's an important part of life - and living well shouldn't just be for a privileged few.

Get to enjoy the following benefits and perks:
Annual remuneration reviews

• Healthy employee discount on all Decathlon products


• Weekly Staff Sports/Activities


• Cycle-to-Work Scheme


• Intensive Learning and Development training via Decathlon Academy


… and many more