Operational Support
NATS, Blythswood New Town, Glasgow City
Operational Support
£27002-£35150
NATS, Blythswood New Town, Glasgow City
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 2 Apr | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 72d5ee1080a44506aaa73412d8200bad
Full Job Description
Working within an Operational Support position, you will provide effective and efficient operational and administrative support to the NATS Glasgow Airport team, utilising the required Air Traffic knowledge and administrative skills in service of the NATS Business objectives. Operational Support Staff are shift based, and proactively involved in any continuous improvement activity to deliver an overall enhanced customer service. What you'll do:
- Deliver an effective and expeditious Air Traffic support service
- Deliver MET and other operational contingency as required
- Undertake activities that support and develop the operation and the NATS business
- Undertake general administrative support as required
- Develop and maintain effective relationships with colleagues and external agencies
- Always deliver a high level of customer service
- Draft amendments to existing and new Air traffic procedures in line with legislation, and service level agreements
- Undertake hazard analysis and incident reporting investigation procedures
- Interpret and impact assess legislative changes in conjunction with Airports HQ ATC Ops
- Manage and deliver small scale unit projects
- Write and undertake simulator input programmes for ATCO and other training
A good standard of literacy, numeracy and analytical skills is essential for these roles. - The post holder will possess a minimum of five GCSEs grades A-C to include maths and English.
- A strong team player is required with the ability to demonstrate flexibility in meeting various working demands placed upon them.
- It is essential that the post holder can communicate effectively at all levels of the organisation and present information clearly so that it can be easily interpreted.
NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
