PA / Admin Assistant

Personal Assistant/Administration Assistant
Salary: 25,000 - 30,000
Location: Stirling

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About the Role:
I am currently recruiting for a Personal Assistant/Administration Assistant to join an established professional services firm. Working alongside the partners and a collaborative team across Scotland, you will provide vital administrative support in across multiple areas.

This is an excellent opportunity to engage directly with clients and team members while contributing to a diverse range of matters. The role offers a pathway for career development for those who demonstrate commitment and capability.

This role will be fully based on site - Monday - Friday - 9:00 - 17:00
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Job Purpose:
* Provide proactive administrative support to meet daily business needs.
* Deliver consistently high service levels to clients and stakeholders.
* Work collaboratively to ensure excellent customer service.
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Benefits:
* 28 days annual leave + Bank Holidays
* Family Friendly Policy - inclusive maternity, paternity and other policies
* Private medical cover - after 1st year
* Pension scheme
* Electric car salary sacrifice scheme
* Discounts
* 24 Hour employee support
* + More

Key Responsibilities:
* Administrative Support:
o Answering telephone calls, managing messages, and scheduling appointments.
o Providing secretarial support through dictation typing, preparing fee notes, and drafting client correspondence.
o Completing office duties such as filing, scanning, and managing mail.
* Client and File Management:
o Opening and managing legal files while ensuring compliance with anti-money laundering protocols.
o Handling client records accurately using various computer systems.
o Dealing with client queries and facilitating new instructions/referrals.

* Specialised Tasks:
o Registering Powers of Attorney and managing of wills and documents.
o Preparing and submitting forms, including fee notes.
o Assisting with debt management processes.
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Requirements:
Qualifications:
* Highers or equivalent qualifications in English and Mathematics.

Skills and Experience:
* Pleasant telephone manner and efficient message-taking.
* Proficiency with Microsoft Office and computer systems.
* Prior office experience, preferably within a legal or professional services environment.

Attributes:
* Ability to multitask and prioritise workload effectively.
* Strong organisational skills and attention to detail.
* Professional demeanour with a positive and proactive attitude.
* Flexibility and eagerness to learn.
* Team-oriented mindset and calm under pressure.
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