Parts Advisor

Parts Advisor

BMW Newbridge

Salary up to £28,500. OTE up to £32,000.

Colleague Benefits

• Enjoy your birthday off on us every year!
• Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• Industry leading training and development opportunities.
• Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year.
• Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
• YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.

Role Overview

Customer Service & Rapport Building: Ensure all customers are served promptly and courteously, building rapport and understanding their requirements while being aware of dealership trading terms.

Stock Management & Storage: Monitor stock levels, verify deliveries, assist with stock checks, ensure proper storage and cleanliness of parts, and report any stock damage or losses.

Warranty & Financial Procedures: Handle warranty materials, maintain a surcharge ledger, and adhere to cash, cheque, and account handling procedures while ensuring proper packing and dispatch of parts.

Training & Industry Awareness: Attend internal and external training courses, stay updated on new products, industry trends, and promotions, and maintain awareness of ongoing marketing campaigns.

Team Collaboration & Goal Support: Maintain good relationships with suppliers and colleagues, contribute to departmental goals, and ensure that parts and accessories displays are kept up-to-date.