People Administrator

We have an exciting opportunity for a People Administrator to join our People team based in our Central Support Office in Lasswade. You will be an experienced administrator and confident communicator who will own all aspects of administration required for the People team. You will be the first point of contact, taking a lead in managing our ticket desk - handling a range of queries and escalating, when required, to the appropriate specialist. You will support with recruitment/onboarding, learning and development, compliance, and system administration. Our People Administrator role offers a hybrid pattern of home working and working from our Central Support Office. You can choose to work more frequently in the office if you'd prefer.,

• Act as first line support on the People team ticket desk and shared email inboxes. Reviewing incoming queries and resolving where possible.
• Escalating more advanced queries to the appropriate People team specialist and supporting them in resolution
• Recruitment - support the full company recruitment process including recruitment system administration, issuing of onboarding letters/contracts, arranging interviews and candidate communication
• Onboarding - support the full company onboarding process including arranging CSO inductions, following workflows for issuing of company system credentials/equipment.
• Learning and Development - support the Learning and Development team with general LMS system queries/admin and arranging external training
• Payroll - ad hoc support to Payroll function with query resolution and system support
• Employee relations - support the People Operations team in administration tasks for the full employee relations lifecycle
• Checking and tracking compliance documentation to ensure records are kept up to date
• Systems support - creating posts, new start onboarding and contract changes
• Project work and opportunities to learn more around all areas of the People strategy
• Daily use of Microsoft Office including maintenance of spreadsheets, calendar management, regular use of Microsoft Teams and letter creation.
  
  Adapt to change and new priorities to ensure deadlines/targets are met
• Have a curious mind and a desire for continuous learning
• Proactive approach to process improvement
• Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
  
  At Dobbies, we're proud to have history dating back to 1865. Founded by James Dobbie, we're the UK's largest garden centre retailer.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We have something for every season, occasion and style of garden, outside and in. Many of our stores also feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. At Dobbies, we champion garden living all-year-round and offer a calendar of events and experiences that bring people and communities together. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.


• Discount - treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
• Hybrid working - a combination of office and home working to help balance your work life balance
• Pension - save for the future with our company contributed enhanced Group Pension Plan
• Season ticket loans - spread the cost of travel with an interest free loan
• Access to Wagestream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
• Access to Retail Trust - seek confidential support, access to a Virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
• Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
• Study assistance - invest in your professional development with funded courses and qualifications
• The little things to keep you going through the day - free tea, coffee, and milk
• Collaborative office space - with access to our wellbeing room, learning resources and even a book swap
• Invites to our annual company conference, summer and Christmas social events