People Operations and Analytics Manager Before you apply, turn on job alerts for jobs like this

The Business of Fashion is seeking a highly organised, analytical and people-centric People Operations and Analytics Manager to join the BoF People team. As BoF's People Operations and Analytics Manager, you will drive a positive employee experience through the whole employee lifecycle by using our systems, data and policies to enable all team members to do their best work, and as a direct result drive our overall business performance in line with our ambitious goals., This is an exciting opportunity to join a small but agile People team that is genuinely focused on providing an exceptional employee experience rooted in a people-first, human centric approach. In your role as People Operations and Analytics Manager, you will have the opportunity to own the analysis and reporting on key people metrics, influencing how decisions are made, while maintaining autonomy and responsibility in delivering a best-in-class day-to-day employee experience for our global team. This is a hybrid position, which will require a blend of in-office and remote working., The People Operations and Analytics Manager will act as the first point of contact for BoF team members, with a focus on creating a safe and welcoming space in line with our core values. You will have responsibility for running key programs within the employee lifecycle, including onboarding and off-boarding, and you will look for opportunities to align our HR information operating system, HiBob, with our strategic objectives, empowering the team to leverage technology to deliver a better employee experience through the combination of meaningful data and a human-centric approach. To be successful in this role, you will:

• Act as the first point of contact for all employee queries. Providing guidance, documentation and support to our global team regarding BoF's approach to creating a people-first, human centric workplace
• Proactively manage BoF's employee benefit schemes in the UK and USA [New York], with a focus on onboarding, off-boarding and cyclical review cycles
• Become BoF's HR information system (HiBob) super user, optimising the platform to drive efficiencies while leveraging timely data and insights in line with strategic objectives
• Own quarterly reporting on key employment data, producing reports, presentations and insights for the People team and Senior Leadership Team. Where required, partner closely with the People team to create impactful presentations based on team needs.
• Design and implement new people metric reporting dashboards to enable our People team and Senior Leaders to fully utilise the data available
• Analyse data and provide actionable insights of our various employee listening surveys, including but not limited to, onboarding surveys, exit surveys, engagement surveys, DE&I Surveys
• Own BoF's People Team compliance, running the annual audit across different platforms and ensuring all employee paperwork and documentation is up to date
• Take ownership of various systems and platforms to ensure; that they work seamlessly with one another; that access rights are correctly maintained during onboarding and off-boarding, and that HR workflows are continuously optimised to improve the employee experience.
• Act as the project manager for the People Team, ensuring there are RACIs in place across all key processes and projects are delivered on time
  
  As an incredibly organised individual who strives for operational excellence and continuous improvement, you are known for your outstanding communication skills, analytical mindset and unflappable demeanour. You genuinely enjoy building meaningful connections with people, and seek out opportunities to connect with global colleagues as a way of rostering an inclusive hybrid culture. Entrepreneurial in mindset and thriving in fast-paced environments, you are passionate about what you do and have a meticulous eye for detail.
You should demonstrate:
• Exceptional verbal and written communication skills
• Outstanding analytical and numeracy skills with the ability to build easy to understand and effective presentation decks
• Experience in working with an HR information platform, HiBob would be an asset
• International HR experience, such as working with the US, would be an asset
• Advanced proficiency in the use of Microsoft Excel and PowerPoint and Google Sheets
• Consistent professionalism in a fast-moving environment while maintaining a positive and proactive attitude
• Excellent problem-solving at all times, fostering great relationships around the business to enable swift resolutions
• Relentless focus on providing an exceptional people-first, human-centric employee experience
You'll Know You're Successful When…
• You have built a solid network throughout BoF and are known for executing collaboratively, smoothly and efficiently
• You provide timely and consistent insights derived from our People data, allowing senior leadership to make better, more informed decisions
• You have aligned BoF's people team platform capabilities with our overall strategic objectives
• Hiccups are practically non-existent owing to your high attention to detail but, if they do occur, your proactive problem-solving skills and ability to perform well under pressure mitigate the impact
  
  The Business of Fashion is recognised around the world for its authoritative, analytical point of view on the global fashion and beauty industries. Our mission: to open, inform and connect the global fashion and beauty industries.
Serving more than 100,000 paying members in more than 125 countries, The Business of Fashion combines independent, agenda-setting journalism with practical business advice, online learning, career-building tools and immersive events, powering positive change in fashion and the wider world. Over time, our pioneering approach has made BoF the fashion industry's leading source of business intelligence, and one of its most respected and influential voices, simply because you won't find BoF's original reporting, analysis and advice anywhere else. The Business of Beauty brings the same kind of agenda-setting coverage to the beauty and wellness space. Today, our talented team of correspondents, editors, analysts, engineers, designers, marketers and more numbers more than 100 people in London, New York, Los Angeles, Paris and Milan.