Plans Reports Officer

As a Plans Reports Officer you will be responsible for the preparation if plans reports to support the registration of applications, capturing information to be readily reused during the registration process. Handling both telephone and email enquiries, while providing professional services and advice to both internal and external customers., The main duties of the role relate to the provision of reports and associated services to customers, whilst taking a pro-active role in the delivery of service standards and continuous improvement. Reports Enquiries • Processing requests for plans reports via the online portal within the published service standards. • Utilising the in-house mapping system to ascertain whether the subjects have been registered or are affected by a registered interest and if boundaries identified coincide with those on the Ordnance Map. • Preparing reports, mapping any required references as appropriate. • Confirming the position to the customer using the published pro forma answers and providing appropriate additional information. • Corresponding with customers when unclear either of the meaning or implications of a report or resolving problems in requesting reports. • Capturing pre-registration information within a registration ready Capture Once index. Other Accountabilities: • Provide clear and concise information to customers and where possible concluding enquiry at first contact, minimising the need for follow up. • Referring enquiries and requests to team leader/plans referral officer as required with recommendations, where appropriate. • Sharing knowledge and experience with reports team colleagues. • Contribute effectively to the continuous improvement of reports services., • Answers on how you meet the Competencies, including the technical/experience element for the role, (300 words maximum for each answer). Please note • Competency answers exceeding 300 words will not be considered. We would strongly recommend that your answers are written in the STAR format (Situation, Task, Action & Result). • We recommend that you work on your answers to the competencies using some form of word processing software such as MS Word or Google sheets, and then paste it in the boxes provided; the system will “time-out” and sign you off if you are inactive or spend over a certain amount of time in the application without saving your progress. For further information on the competencies, visit our Competency Framework. Assessment process Stage one – Psychometric testing (Spatial Ability Test) Candidates will be invited to complete a Spatial Ability Test. The essential criteria being assessed at this stage: • Technical/Experience • Analysis and Making Effective Decisions Stage two – Sift of application Candidates successful at Stage one will be sifted on the responses provided as part of their application. The essential criteria being assessed at this stage: • Technical/Experience • Analysis and Making Effective Decisions • Delivering a Quality Service/Demonstrating Commitment and Drive Stage three – Interview Candidates successful at Stage two will be invited to attend a competency-based interview. The essential criteria being assessed at this stage. • Technical/Experience • Analysis and Making Effective Decisions • Leading and Communicating • Collaborating and Partnering • Delivering a Quality Service/Demonstrating Commitment and Drive Interviews will take place, in person, in Meadowbank House, Edinburgh. Assessments and appointments are made in line with the Civil Service Recruitment Principles, in strict merit order. Indicative Recruitment Timetable Closing date: Sunday 24th November Psychometric test: Monday 25th November – Friday 29th November Application Sift & Invites sent: W/C Monday 2nd December Interview: W/C Monday 9th December

• Please note dates may be subject to change.
Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Experience of Ordnance Map interpretation, with the ability to interpret deed plans onto OS maps using digital mapping systems, or GIS software. Analysis and Making Effective Decisions Experience of analysing information, ensuring a methodical approach is applied when undertaking tasks. Leading and Communicating Good communication skills, including the ability to produce clear and accurate correspondence, explaining technical information to other colleagues/customers. Collaborating and Partnering Develops and maintains effective relationships with internal and external customers. Proactively seeks information, resources and support from others outside own immediate team to help achieve results. Delivering a Quality Service/Demonstrating Commitment and Drive Great organisational skills, with strong attention to detail to ensure customers receive high quality information. Continuously aware of the importance of meeting agreed deadlines.

Alongside your salary of £33,457, Registers of Scotland contributes £9,692 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. What can we offer you? – Benefits at RoS: • We are a welcoming and inclusive community that functions on supportive practices such as Agile Coaches, Business Analysts, UX specialists and more. • We offer a stimulating working environment and strongly believe that a diverse team is crucial to achieving our mission! • Our team is ambitious, acts with integrity and demonstrates commitment to progress and impact. We nurture talent and reward success. • We work in an agile way, which is applied across the whole organisation. • RoS offers a generous annual leave entitlement. Starting with 26 days of holiday plus 12 days bank holidays (for a total of 38 days). We reward your commitment to us by increasing annual leave by +1 day per year, for up to +4 additional days on your entitlement, bringing your allowance to 42 days. • We operate a 35-hour working week and offer flexible working arrangements (up to 30 hours flexi per month). • We offer office locations in Edinburgh & Glasgow and currently offer a hybrid working model, having established we can successfully work remotely. As part of the reward package, you will get access to: • Civil Service pension at circa 29% contribution on the employer side. • Service benefits, cycle to work scheme, discounted dental insurance, £100 eye care vouchers subsidised gym memberships, childcare vouchers, buying and selling annual leave, retail discounts and more! • Family friendly leave policies (Maternity at
• 1-year full pay, Paternity Leave/Shared parental Leave/Special Leave & more) after 1 year of continuous service.
• We offer continuous training and development opportunities, including being able to attend industry events. • A generous salary range with pay progression arrangements is in place. • You will have access to external counselling and external advice. • We are a Disability Confident employer. • We hold all three Investors in People awards: We Invest in People at Gold, We Invest in Wellbeing at Gold and Investors in Young People at Silver.