Plant Fitter

We would also like to set additional cookies to enhance your user experience, help us understand how you use East Anglia Jobs, and improve our services., We use Google Analytics to collect this data which will set cookies on your device. Please be assured however that this data is collected in a way that cannot be used to directly identify anyone and is never shared with other third-parties., You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.

As a Finning Engineer you will receive:

• Salary £38,500 - £43,800


• 25 days holiday (purchase up to 5 extra days holiday)


• Annual Bonus


• Annual Tool Allowance


• Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)


• Access to company share scheme


• Pension 7% (matched by company


• Refer a friend bonus


• Employee reward platform (retails discounts and other employee rewards)


• Life insurance


• Laptop and phone, van


• Industry leading CAT product training


• Overtime


Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, and length of service & recognition awards.

Main Job Functions

• Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.


• Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.


• Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.


• Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.


• Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
  
  Work autonomously on own initiative as well as part of a team


• Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business


• Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines


• Effective problem solver with strong analytical skills


• Motivated and Dynamic Self-starter


Education and Experience

• Knowledge in the use of field-based diagnosis tools and equipment essential


• Heavy Earth Moving equipment operating knowledge



• LDV driving licence


• Apprentice trained engineer/Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice


• Experience of a variety of construction and static machines essential
  
  Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products.
  
  At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.


If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today!