Porter

You'll be part of our busy team of Porters. From check-in to departure, you'll deliver exceptional customer service to all our guests. From carrying guests' luggage to supporting with conference set up, no day will be the same. Your friendly and engaging personality will immediately reassure our guests that they're in safe hands. You'll make lasting impressions, taking every possible opportunity to talk to our guests, share our story and enhance their experience. As you'll drive our guests and team on and off the Estate, you'll be over 21 with a clean driver's licence.

• A Positive Attitude: A friendly, can-do approach to assisting guests and colleagues.
• Physical Stamina: Ability to handle luggage, set up event spaces, and manage other physical tasks efficiently.
• Excellent Customer Service Skills: A focus on making every guest feel welcome and cared for.
• Flexibility: Willingness to adapt to varied duties and shift patterns, including evenings and weekends.
• Team Spirit: Collaborating effectively with other departments to ensure seamless service.
• Attention to Detail: Ensuring all areas are presentable and meet the hotel's high standards.
  
  Unique benefits including pension contributions, recommend a friend initiative and our cycle to work scheme, allowing you to buy a bike tax-free.
• We are open to having a conversation with you around flexible working, both full-time and part-time, to work together and establish the hours that best suit you.
• Discounts on leisure memberships, hotel activities, Action Glen, retail, and food and beverages.
• Team Rate rooms at all of our hotels - where will you choose to explore on your days off?
• Live in accommodation on-site may be available and is inclusive of bills.
• Free staff meals on shift.
• Discounted child care available at our in-house children's centre, Big Country.
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