Principal Applications Operations Engineer

We're recruiting for a Principal Applications Operations Engineer here at Justice Digital, to support our warm and collaborative LAA Digital teams. This role aligns against the Principal application operations engineer role from the Government Digital and Data Framework. The Legal Aid Agency (LAA) relies on decades of investment in Oracle enterprise products that comprise the foundation of our live services. We are looking for a compassionate and resilient technical leader to care for both our IT estate and the talent that keeps it working. Simultaneously, we are building new user-centred products and services using open source technologies in the cloud. We want to build a bridge between our live enterprise services and our new open-source products, using both to achieve transformative digital justice for users. We have a large community of Application Operation Engineers, DBAs, Cloud Engineers, and Oracle specialists, critical to assuring live service and meeting ongoing business demand. We are looking for someone who can develop and nurture, as well as recruit and manage the people in these professions, and further contribute to our strategy as a department, ensuring our workforce plan includes the skills needed to deliver our strategy. We have rapidly grown as a digital function, and now we need to grow our enterprise and operational capability to provide secure, resilient services, and to be able to manage change at pace within our critical technology and mature digital products. We strongly encourage empathetic approaches and cross functional working and are looking for people to help build on this culture of agility and openness. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025 Our Tech Estate We use a range of Oracle technologies, from databases through Enterprise Resource Planners (ERPs), which have all recently been rehosted to run in the cloud (AWS). We are looking for people who specialise in Oracle E-Business Suite and may have experience in Service-oriented Architecture (SOA) Suite, Oracle Analytics Service (OAS), Oracle Identity and Access Management (IDAM), Oracle Access Manager (OAM), Oracle Intelligent Advisor (IAS), and Weblogic. All our services are in the cloud, and we continue to iterate and improve the infrastructure around them to be more resilient, performant, and cost-effective, relying on MoJ's strategic hosting teams to help us maintain our services. We're happy to help you learn our tech estate once you're part of our team, and do not require an exact match in your experience, although experience with ERPs is essential. On top of our Oracle tech, we are building new products using open-source technology and popular programming languages. We subscribe to the manifesto for agile software development, whilst also acknowledging our enterprise IT is not well-suited for agile delivery, and other traditional approaches may be needed. Key Responsibilities As a Principal Applications Operations Engineer at the MoJ you will have technical and people responsibilities. Technical:

• Champion a technical vision and roadmap for our Oracle estate, formed through collaboration, a standards-led approach, and incorporating future trends to achieve our overall strategy
• Manage and support high impact, complex change in the estate, while ensuring that release policies, procedures and processes are applied
• Assure our live services, including conducting incident management and engaging senior stakeholders during major incidents, whilst also ensuring blameless post-incident evaluations and closure of incident management processes
• Promote a culture of automated testing and documentation within all activities, working with the quality profession to improve our ability to make complex change with confidence
• Believe in the need to prioritise continuous improvement, and cultivate a culture where all people engage in continuous improvement
• Manage the governance and procurement of external suppliers (related to our Oracle estate and infrastructure) to ensure that they align to our roadmap and strategy, and meet our standards and achieve the required outcomes
• Partner with Service Owners to improve and enhance reliability, security and compliance in our Oracle estate and all live services.
People:
• Recruit, nurture, and help develop our talented Oracle Applications Operations Engineers, Oracle E-Business Suite Developers, Database Administrators other Oracle technical specialists
• Mentor and coach junior colleagues to help develop talent and influence people to realise their potential, progress in their careers, and make positive change
• Support engineering leadership in building high-performing teams, focused on delivering product-led priorities
• Advocate for a diverse, inclusive culture across the engineering community, growing awareness, inclusivity, and balance, including being a champion for increasing women and minorities in our workforce.
Regular out of hours work is required for this role, alongside our teams, to help minimise business disruption. If this feels like an exciting challenge, something you are enthusiastic about, and you want to join our team, then please read on and apply!, Responsibility for live services, including Oracle E-Business Suite (EBS), in an Oracle-based estate
• Managing a complex Oracle enterprise estate and live services, with responsibility for multiple products, databases, integrations and applications
• Implementing and coordinating change and release management across an IT estate
• Assuring live services are secure, compliant, performant, and resilient against failure
• Directing, coordinating, and supporting resolution of incidents
• Procuring, governing, and working with third-party suppliers
Nurturing and support of specialist Oracle talent
• Recruiting and managing diverse, specialist technical teams
• Performing line management and workforce planning
• Mentoring and supporting colleagues, whether one-to-one or in groups
Connecting different workplace cultures and methodologies
• Communicating effectively with senior stakeholders at all levels
• Collaborating with modern, open-source software development teams
• Working in Agile environments and using Agile methodologies
Understanding and enthusiasm for key technologies and technical practices
• Operating, changing, and modernising Oracle E-Business Suite (ERP)
• Managing IT infrastructure in the cloud, including Software-as-a-Service (SaaS)
• Employing progressive quality, testing and deployment techniques, including automated testing
• Working with and enforcing version control, and using version control tools for code and infrastructure as code
Willingness to be assessed against the requirements for BPSS clearance. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy., Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.,
• You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
• You were studying abroad
• You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance Supporting document 1 Principal Application Operations Engineer JD.docx - 201KB Opens in a new window Converted File Principal Application Operations Engineer JD.docx.pdf - 105KB Opens in a new window We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
• Communicating and influencing
• Making effective decisions
• Leadership
• Managing a quality service
• Developing self and others
• Working together
A diverse panel will review your application against the Person Specification above. Successful candidates who meet the required standard will then be invited to a 1.5 hour panel interview held via video conference. During the interview, there will be 8 questions and a brief role-play exercise. Should we receive a high volume of applications, a pre-sift based on relevant technology experience will be conducted prior to the sift., To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

The national salary range is £68,967 - £78,842, London salary range is £73,115 - £83,585. Your salary will be dependent on your base location. Total pay in the range of '£60,001 and over' are subject to capability, skills and experience. Salary may consist of base pay and a Recruitment and Retention Allowance (RRA) Number of jobs available 1 Detail of reserve list 12 Months Region National City/Town National Building/Site NATIONAL, If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk Allowance Details London: £70,303 - £80,475 (which may include an allowance of up to £10,172) National: £66,314 - £75,810 (which may include an allowance of up to £0) Closing Date