Product Owner

We currently have a phenomenal opportunity for a Product Owner to join our leadership team in the Gem Core lab, working closely with the Engineering Leads.

The Gem Core lab and the Channels lab are part of Cash Management & Payments (CM&P); two teams that deliver our cash management offering to our biggest corporate clients and financial institutions. Lloyds Bank Gem is used by 120 of the largest companies in the UK, with familiar names from the high street and British industry. We want to make Gem even better - helping clients manage their cash, pay efficiently, and giving them the control and information they need to run their business. Only the biggest banks in the UK have the capability to meet these complex needs.

As Product Owner, you'll lead a team of change professionals to develop new enhancements, products and service offerings. You'll support the leadership of CIB's cash management and payments business to deliver on stretching growth ambitions and a determination to serve our clients better.

You'll work closely with business colleagues (product and sales) to deliver the portfolio of work. You'll need to either have, or need to build, connections with other delivery areas of Lloyds Banking Group to unblock issues and ensure that our solutions are well integrated into the group architecture. You'll balance a range of investment priorities including value creation, legal and regulatory compliance, and technical improvements to improve performance and resilience.

Your responsibilities will include:

• Deliver against Gem's product strategy and roadmap, ensuring alignment with client needs and business goals.


• Lead the delivery of software solutions that enhance Gem's capabilities, including payment processing, account management and client self-service tools.


• Collaborate with partners across the group to ensure the Gem platform meets regulatory standards and industry best practices.


• Drive continuous improvement and innovation within the team, leveraging data analytics and customer feedback to inform decisions.


• Foster an agile, collaborative environment that encourages team ownership of deliverables and outcomes.


• Determine what customers need through a combination of user research, collecting feedback, diving into data, and competitive analysis.


Why Lloyds Banking Group?

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.


• A background within change delivery or product ownership, with specific agile experience


• Strong 'Payments' experience


• Excellent leadership skills with the ability to motivate and guide cross-functional teams.


• A strategic thinker with a customer-centric approach and a passion for delivering exceptional user experiences.
  
  Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!


At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%


• An annual bonus award, subject to Group performance


• Share schemes including free shares


• Benefits you can adapt to your lifestyle, such as discounted shopping


• 30 days' holiday, with bank holidays on top


• A range of wellbeing initiatives and generous parental leave policies