We're on a journey to build the bank of the future, and we need your help. We're committed to Help Britain Prosper and become the best bank for customers. As part of this, we're redefining our digital capability, providing customers with simpler, continuous interactions across online, mobile and branches. We're continuing our extensive transformation programme, redefining what a bank is from the inside out. Become part of our diverse team where you'll affect the lives of more than 26 million customers through brands including Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows. An exciting opportunity has arisen within the Identity and Authentication Platform, who provide enterprise level services, ensuring that we're meeting the Strong Customer Authentication regulations, enabling security and innovation, and trailblazing within the industry. Working in the Identity and IP&I Lab, you'll help us build elite digital identity solutions through a deep understanding of industry trends, and a willingness to apply your technical knowledge to making customer's experiences better. Within our Lab, we challenge ourselves daily to create an extraordinary team environment, in which people bring out the best in themselves by providing autonomy and ensuring they feel and a safe space to experiment. What you'll be doing:

• Leading multiple feature teams across digital identity products, ensuring that your teams are working on the right priorities and progressing towards the outcomes that you have defined and agreed with stakeholders.
• Role modelling a customer-centric approach and creating phenomenal customer outcomes through deep understanding of customers' needs.
• Building strong relationships across areas of the Bank and partner teams and deliver through collaboration, while being an inclusive standout colleague at all levels.
• Challenging the status quo, working in a complex environment to innovate and collaborate.
• Using your intellectual curiosity to learn new skills and capabilities, becoming a domain expert and championing a learning culture.
Why Lloyds Banking Group: Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 28 million customers. We're growing with purpose. Join us on our journey and you will too! What you'll need:
• Experience in working with either Identity and Access Management Solutions, Fraud or Payments and a track record of getting to grips with the more technical aspects of your product to ensure that it is driving the right outcome for customers.
• Experience in creating and galvanizing a team around a common vision based on a strong product strategy. You're accustomed to building an inclusive team environment that inspires, motivates, attracts, and retains talent.
• Strong communication and storytelling skills, with an ability to build and maintain networks with a diverse group of leaders and colleagues. You'll have experience working closely with leaders and executives to influence, collaborate, and deliver a product roadmap based on excellent customer outcomes.
• A history of enabling thoughtful prioritisation by evaluating the relative importance of work, ideas, and requests, eliminating wasteful practices, and delivering value to customers as quickly as possible.
  
  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide reasonable adjustments throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know! We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies