Project Coordinator

Join a dynamic team and make a real impact! As a Project Coordinator, you'll play a crucial role in ensuring our projects run smoothly and efficiently. You'll work closely with the Programme Manager to provide exceptional support and deliver outstanding results.

• End to end responsibility for coordination of customer delivery
• Jeopardy management of job queues and queries
• Daily Interface with Programme Managers, Supervisors & Delivery Partners and attend regular conference calls
• Complete daily / weekly / monthly reports
• Receive and review daily work stack over Internal System. Management of planned start dates and completion dates on the internal system.
• Input and Manage Streetworks Noticing end to end process for Internal Stake holders & Suppliers
• Act as an interface with the Program Managers to provide timely and accurate updates
• Monitor and Update Internal customer systems
• Liaise with the field and management daily
• Handling of customer complaints and queries.
  
  Experience of proactive coordination & developing relationships with key stakeholders
• Knowledge of telecommunication or civil engineering desirable
• Able to communicate clearly and consistently
• Experience of NRSWA standards and guidelines
• Customer service training desirable
• Computer literate, MS Office as well as experience managing databases
• Flexibility to undertake works outside core working hours
• Able to work under pressure
• Flexible to accommodate operational needs
  
  Competitive Salary: with traditional benefits like holidays and pension schemes.
• Growth Opportunities: Continuous training and upskilling.
• Career Progression: Opportunities to advance within the company.
• Exclusive Perks: Enjoy discounted Virgin Media products, including broadband and TV services.
• Refer a Friend Bonus: Earn up to £1,000 for successful referrals!