Project Support Officer

Ofgem is Great Britain's independent energy regulator. Ofgem's purpose is to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly and benefit from a cleaner, greener environment. Working within the PMO team and alongside the Delivery and Product Management teams and Senior Managers in the Delivery Hub - Digital area, you will be responsible for supporting the monitoring and reporting on Delivery and Schemes. Agile project and product portfolio. You will work within a small team of staff who are responsible for:

• Operating and continuously improving an effective PMO function
• Ensuring proper governance is implemented & adhered to
The role requires knowledge of best practices in the operation of a Programme Management Office. This role will require a collaborative approach in working with colleagues both within and outside the Delivery Hub. The right candidate will have project and programme management experience, and a pragmatic approach that balances the need for governance and rigour, while not over-burdening the stakeholders. Key Responsibilities
• Support an effective PMO function.
• Support with project and programme governance arrangements.
• Support the review of and revise the existing Project Management Framework and templates.
• Support projects as required
• Assess PMO tools and techniques and bring about positive change to how the PMO function operates.
• Keep the resource schedule updated for all projects, This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.
When you press the 'Apply now' button, you will be directed to a Civil Service test - guidance for this can be found here Civil Service online tests - GOV.UK (www.gov.uk). Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities. The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups:
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  Knowledge of PMO and Project Management methodologies, processes and techniques (LEAD)
• Experience of supporting a PMO in an agile environment
• Programme and project risk management experience
• Excellent communication and interpersonal skills
Desirable:
• Exceptional planning and organising skills
• Experience of communicating and influencing with senior stakeholders.
Behaviours We'll assess you against these behaviours during the selection process:
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
Technical skills

Alongside your salary of £24,623, OFGEM contributes £7,133 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about. Things you need to know