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Property Manager

REED SPECIALIST RECRUITMENT LTD, Glasgow

Property Manager

£28000 - £34000 per annum

REED SPECIALIST RECRUITMENT LTD, Glasgow

  • Full time
  • Permanent

Posted 6 days ago, 5 Dec | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: X3-1118763

Full Job Description

Property Manager

  • Annual Salary: 28,000 - 34,000 DOE
  • Location: Glasgow City Centre
  • Job Type: Full-time, Hybrid (1 day at home)

Join a leading and friendly Property Management service based in the heart of Glasgow City Centre. We are currently seeking a Property Manager who is committed to maintaining high standards and building strong relationships with customers and contractors.



Day-to-day of the role:

  • Liaise with internal departments and contractors on all maintenance matters.
  • Raise job orders for contractors to attend to maintenance issues.
  • Follow up on estimate requests to ensure contractors provide estimates within set timescales.
  • Review estimates provided by contractors and liaise with internal departments to progress these repairs.
  • Draft and issue communication to homeowners with details of repairs required and follow up to instruction of works.
  • Ensure all follow-up actions are done in accordance with internal procedures that meet our Service Level Agreement.
  • Answer inbound calls directed from our switchboards and make outbound client calls providing regular updates.
  • Operate Live Chat, answering client queries and raising tickets for any action points, ensuring that queries are followed up.
  • Take ownership of issues and liaise with internal and external stakeholders to satisfactorily resolve matters.
  • Proactively manage own case load ensuring responses to clients are provided in accordance with our Service Level Agreement.
  • Provide a high-quality service to all clients each day, via telephone and Live Chat.


Required Skills & Qualifications:

  • Proven experience as a Property Manager or similar role.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and remain flexible with priorities.
  • Excellent organisational skills and attention to detail.
  • Proficiency in handling property management software and tools.
  • Ability to work independently and as part of a team.


Benefits:

  • Competitive salary based on experience.
  • Hybrid working model with flexibility.
  • Opportunities for professional development and growth.
  • Supportive and friendly work environment.

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