Property Portfolio Manager (Factoring) - Hybrid

A great opportunity to join a leading Property Factoring company in Edinburgh as a Property Portfolio Manager!

This modern and successful business can offer you a varied and hands on position looking after your own clients, hybrid working, excellent benefits and a friendly working environment.

Your role will involve acting as the lead point of contact for property owners providing a professional block management service and building strong client relationships.

Your key duties will include:

• Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going projects
• Proactively building strong client relationships and delivering great customer service
• Taking full ownership of all day to day issues within your portfolio -liaising with internal + external contacts and keeping clients fully updated
• Meeting clients both one on one and in groups to provide good service
• Complaints management and resolution
• Understanding technical aspects of property management and communicating these effectively to clients.
• All connected administration including financial/budget setting for property developments

You should have property based experience and be a natural people person who builds relationships easily, enjoys problem solving and has the ability to manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential.

Salary £28-34k based on experience– benefits include hybrid working, condensed hours (9 day fortnight) and pension. Working hours 9am-5pm Monday to Friday, permanent position. 

Apply online today with CV or call Douglas Robertson in confidence to discuss