Property & Workplace Assistant

We are hiring a Property & Workplace Assistant to join our Property & Workplace team in Edinburgh.

The role will be responsible for delivering and sustaining agreed levels of support to all staff within the office and to ensure smooth running of all services to meet the business needs, whilst also promoting the professional image of the firm.

The DLA Piper Property & Workplace department provides premises and office services including management and maintenance of the firm's property portfolio and business support services including but not restricted to maintenance, storage, archiving, mail services, logistics, catering, vending, reception, switchboard services, security , cleaning, hospitality and meeting room support, refurbishments, projects and relocations, health and safety compliance.,

• Politely and professionally deal with colleagues, customer and clients


• Book any services undertaken by Property and Workplace using agreed procedures and paperwork


• Professional interface to customers and clients


• To ensure all areas controlled by Property and Workplace are clean and tidy at all times


• To provide such assistance as necessary to support the business, To ensure all incoming and internal mail is quickly and correctly sorted and distributed within the specified times agreed by the Property and Workplace Team Leader


• All external mail is correctly sorted and labelled ready for collection


• To answer any queries in a polite informative manner


• To book outgoing courier deliveries and ensure they are collected within a reasonable time and to collect and distribute incoming courier deliveries within a time agreed by the company


• To keep the offices and floors clear of any rubbish or obstructions and to ensure the company Health and Safety Policies are followed


• Order and deliver files and deeds


• Deal with travel queries and deliver travel documents to internal staff


• Ensure that any moves or movement of items within or between the various offices is done so in a safe fashion in line with the company's policy on Manual Handling


• Ensure an adequate level of stationery, as agreed by the Property and Workplace Team Leader, is kept within the department and is distributed as required to all staff


• To ensure all other responsibilities of the Property and Workplace department are carried out to a high level of quality


• To carry out any reasonable task required of you


Service Support

• Provides porterage and other duties as required


• Take responsibility of tasks from initial communication to resolution


• Deal with all requests in a helpful and professional manner


• Take ownership of all actions


• To answer any queries in a polite informative manner


• Ensure adequate communication / feedback to the Property and Workplace Team Leader and customers as required


• Ensure service agreements are adhered to


• Provide feedback to the Property and Workplace Team Leader on ideas for improvements to services provided


• Liaise with the Property and Workplace Team Leader in the organisation and implementation of building projects/internal moves and determining and procuring items for sites


• Ensure DLA Piper meets all Health and Safety and statutory requirements in accordance with relevant regulations, The Property & Workplace department provides a range of operational support and Facilities services to our International offices and clients including reception/reprographics/printing services, post and courier services, client services, maintenance, archiving and health and safety., In everything we do connected with our People, our Clients and our Communities, we live by these values:


• Be Supportive - we are compassionate and inclusive, valuing diversity and acting thoughtfully


• Be Collaborative - we are proactive, passionate team players investing in our relationships


• Be Bold - we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions


• Be Exceptional - we are strategic and driven, exceeding standards and expectations, We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.
  
  Able to deal professionally and politely with clients, customers and colleagues


• Excellent communication skills


• Uses initiative


• Displays flexibility to ensure delivery of Property and Workplace services


• Demonstrates teamwork within the Property and Workplace department


• Takes responsibility for work and actions


• Responds to instruction in a positive manner


• Maintains professionalism when under pressure


• Ensures Health and Safety regulations are adhered


• Adheres to Firm's Health and Safety policies
  
  DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies., DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help clients with their legal needs around the world.


We strive to be the leading global business law firm by delivering quality and value to our clients, and we achieve this through practical and innovative legal solutions that help our clients succeed.

We're proud to serve an international client base that includes more than half of the Fortune 250 and nearly half of the FTSE 350 companies. We help the world's top companies with their business-critical issues. Many of the deals we work on are complex and challenging - transcending not just practice areas, but borders, languages and legal systems. With offices throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, we represent more clients in a broader range of geographies and practice disciplines than virtually any other law firm in the world. Our lawyers have wide experience in arbitration, banking, competition and trade, as well as corporate crime and corporate finance. We have strong practices in employment, energy, hospitality and leisure, insurance, intellectual property, litigation, mergers and acquisitions and have developed key teams in pensions, private equity, real estate, tax, and technology

As a firm we are committed to diversity and to building an inclusive culture for all of our people, where differences are genuinely valued. For us, diversity isn't just about visible differences, it's the unique blend of talents, skills, experiences and perspectives that makes each of us an individual and we know it's crucial to have a culture and environment where those differences are genuinely valued.