Receptionist
BRITANNIA HOTELS LTD, Dean, City of Edinburgh
Receptionist
Salary Not Specified
BRITANNIA HOTELS LTD, Dean, City of Edinburgh
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 5 Oct | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: bf13282f475a4e66859466179cb31a0e
Full Job Description
- Monitoring the reception desk and dealing with Front Office duties including running the night audit report, checking -in and checking out of guests, as well as Counting and balancing cash, credit cards and direct bill accounts.
- Ensuring a seamless experience for guests by efficiently checking them in and out.
- Maximizing room sales and promoting the hotel's food and beverage facilities.
- Providing guests with detailed information about all hotel products and services.
- Having a working knowledge of hotel booking systems (preferred).
- Answering telephones, taking messages, and responding to guest inquiries.
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera PMS systems would be beneficial, but it is not essential.
We have an exciting new vacancy for a Receptionist to join our team at The Britannia Hotel Edinburgh. This 223-room hotel is ideally located in the West End. Our hotel is within easy reach of the city's major attractions and just a short walk from Haymarket train station.
An attractive salary- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink if staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum.
- Auto enrolment pension scheme, We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.