Receptionist

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Receptionist (up to full-time)

We are looking for a cheerful, efficient and enthusiastic individual to work within our busy team.

As a Receptionist the ability to multi-task, remain calm under pressure and think on your feet is essential. You must also possess an excellent memory and have meticulous attention to detail. No experience is necessary but previous use of Vision and working in a GP surgery would be advantageous.

We have a well-established, experienced practice team with a wealth of knowledge and expertise to support the successful candidate. We also offer excellent rates of pay and automatic enrolment into the NHS pension scheme.

Duties will include:

• Receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
• Offering assistance to the Practice team whilst projecting a positive and friendly image to patients and other visitors, either in person or via the telephone
• Dealing with administrative queries and requests from patients/clinicians
• Arranging appointments via our clinical software
• Giving test results/messages to patients
• Dealing with Prescription requests
• Ensuring patient details are up to date
• Liaising with Community Pharmacy and other services

Essential Requirements:

• Thrive on being busy
• Computer Savvy
• Great team player
• Ability to work independently and use own initiative
• Excellent customer service

Please send your CV and covering letter to Sarah Chambers, Practice Manager, at  gram.bgpmanagementteam@nhs.scot 

Closing date 18^th October 2024