Receptionist

Gibson Kerr is a long established, central Edinburgh legal practice with a focus on quality client care. We are a three-partner firm, specialising in family law, personal law, and residential conveyancing and estate agency. We have eleven other solicitors and twenty support staff at present. 

We have an exciting opportunity for an experienced receptionist to be a welcoming first point of contact for our thriving law firm at our office at 6 Randolph Crescent, Edinburgh.

Role Purpose and Core Responsibilities

Job Purpose:                       

To provide a professional, high quality reception service to clients. To provide support to internal staff members with general office administration tasks.       

Qualifications and Skills:  

Required:

Administration and Reception experience.    

Computer literate – MS Word, Excel, Internet, email.

Audio typing and touch typing.

Excellent verbal and written communication skills.

Desirable:

Qualified to degree level.

Responsibilities:                 

• To be the primary receptionist for the firm.
• To be responsible for keeping the public areas of the office tidy, for taking deliveries and payments, for scanning incoming mail and for ordering stationery and groceries as required.
• To provide cover and other assistance for other members of the support team across all departments, as needed. 
• To follow office administrative procedures to ensure smooth and reliable flow of work through the office. 

Standard expected:             

Must abide at all times by the ethical code applicable to Scottish solicitors. In particular, must keep all information relating to clients strictly confidential, must not voice criticism of solicitors/organisations to clients/public and must be aware of restrictions on touting for business.

Conditions of Employment:

Working hours will be 8.30am till 5pm, Monday to Friday (37.5 hours a week). More may be required from time to time, on a voluntary basis. Overtime hours will be paid at the same rate as contracted hours.

Five weeks annual leave is given, plus five days’ public holidays: two days at each of Christmas and New Year and one day on Easter Monday. 

Applicant Profile

• Able to create good rapport with clients, colleagues, and staff at other firms.
• Friendly and warm personality
• Team player.
• Willing to learn new tasks and firm procedures.
• Pro-active and prepared to take responsibility for actions.
• Good at handling a varied workload, working to tight deadlines, and prioritising tasks as appropriate.
• Thrives within a busy, high pressure environment.
• Excellent attention to detail.
• Proficient typing and computer skills.