Receptionist / Clerical Officer

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included. 

There are three permanent posts based at our main hub, Sandyford Central, 32.94hrs x 2 and 30hr x1 with a shift pattern of Monday- Thursday (8am-8pm) and Friday (8am-5pm).

There is also a further permanent post based at our satellite hub at the new Gender Office suite at Candleriggs, which is 30hrs x1 with a shift pattern of Monday- Thursday (8am-8pm) and Friday (8am-5pm).

Please note the salary is Pro Rata for part time hours. 

The postholder will complete training and induction at our Sandyford Central base, and if the successful candidate for the Gender service, then be based at the Gender offices in Candleriggs.

The post forms part of the business support team and provides administrative and secretarial service to the multi-disciplinary team as required. The postholder is expected to work across more than one site when required. Within Sexual Health Services you will provide an admin and secretarial service to the multi-disciplinary team. The post involves reception duties, dealing with enquiries through our Telephony system, data input, record management, reception, maintain a stock of office supplies and mail duties. With a flexible approach, you should possess excellent verbal and written communication skills, be able to priorities workloads, accurately input clinical and non-clinical data and be an effective team player. The post-holder will also support the generic functions and duties administered within the wider administration and business support section as required over the city.

Informal contact: Nicola Muir, , nicola.muir6@nhs.scot

Informal contact for Gender Service ONLY: Chris McGuire-Quinn, , christopher.mcguire-quinn@nhs.scot.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).  

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs. 

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.  

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process. 

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay.  This reduction will also be applied pro rata for part time staff.  This advert and any subsequent offer/contract of employment therefore reflects the new working hours.  However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week.  If you have any questions or concerns please contact the Recruiting Board. 

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. 

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.