Regional Customer Manager
Cencora, Inc., Kiltyrie, Perth and Kinross
Regional Customer Manager
Salary not available. View on company website.
Cencora, Inc., Kiltyrie, Perth and Kinross
- Full time
- Temporary
- Remote working
Posted today, 1 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 87f4e8c602784df5b00f1ce909f77fd0
Full Job Description
- Increasing Gross Profit by cross selling high margin services & products to existing customers
- Retention of existing customer base (defined by territory & spend) to ensure minimal customer loss
- Maintain a regular and effective call cycles (as agreed with NSM) and implemented and kept updated within MWI's CRM system. Customer meeting's will either be face to face or virtually and will depend on customers / prospects individual requirements
- Prospect new customers to ensure individual KPI's for revenue & Gross Profit are achieved
- Maintain visibility over competitor and customer activity to ensure we are continuing to drive innovation for our customers, including feeding inputs to operational & supply chain teams for services and capacity requirements
- Ensure a high standard of service to existing and prospective customers by owning issues and delivering solutions
- Work collaboratively with MWI's Key Account Manager to ensure customers & prospects are handed over in a professional manner when they reach a certain spend (as defined by the NSM)
- Work collaboratively with MWI's internal teams when they have either identified a prospect that falls into the RSM spend criteria or, organically grown an existing customer that now falls into the RSM's spend criteria (both defined by the NSM)
- Ensure that MWI's CRM system is kept updated with all customer contact and all customers & prospects must have a follow up action's set for a future date
- Advocate for our customers within the business with operational, customer solutions and shared services functions.
- Commercial negotiation at Senior Level
- Represent MWI in meetings with customers and prospects. The above list is not exhaustive, and you may be required to carry out any other reasonable task as requested, appropriate to the scope of the post. .
- External sales experience in B2B and account management
- Proven track record of selling Technology solutions
- Strong commercial acumen to make appropriate judgements on pricing strategies and negotiation tactics to achieve maximum but appropriate profitability for the business
- Proactive and organised approach, able to exert influence over those whom they do not have direct authority and proven ability to prioritise and manage multiple tasks
- Natural ability to build and maintain strong relationships with internal and external stakeholders
- Adherence to and promotion of the company values at all time
- Competitive spirit with determination to meet and exceed targets
- Negotiation skills.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!