Regional Manager - Scotland (Part Time, Job Share, Full-Time)

As the Regional Manager you will be responsible for leading, motivating and developing a team of Account Managers to achieve our customer and commercial strategic goals. Our customers seek a high-quality service and this role is instrumental in bringing the best of our proposition to market and ensuring positive customer outcomes at all times. Our customers are dynamic, complex and at the leading edge of many of the biggest challenges facing our nation and public sector organisations - from supporting net zero transition, facilitating the building of new homes and infrastructure, schools and supporting those most in need in our communities. As Regional Manager you will hold a key customer and market facing role, a figure-head within the market. The role will work with a variety of stakeholders across the business and you will report directly to the Head of Public Services Segment. In addition, you will also be working closely with the Head of Markets, Sales Managers for England & Wales, Underwriting and Account Management teams and colleagues from Risk Engineering and Claims to develop and implement key strategies. What will you be doing? Business Responsibilities:

• Leading your team: Lead, develop and motivate a remote team of Account Managers with a focus on understanding and enhancing performance, ensuring appropriate targets are set and managed to achieve success together
• Building solid relationships: Develop strategic customer relationships by establishing rapport and forming strong and lasting relationships with a range of customers, key strategic partners and intermediaries within the public sector. Attending Industry conferences and providing insight from these events to key internal stakeholders to help shape our customer proposition.
• Managing stakeholders: Be responsible for and manage the procurement and tender process for new and renewal business, ensuring all stakeholders remain engaged throughout the process
• Negotiating for success: Navigate complex, multi-layer organisations and effectively negotiate with a variety of stakeholders to influence a positive outcome
• Expanding your internal network: Build and maintain effective relationships with internal stakeholders including the Underwriting, Risk, Engineering and Claims teams
• Scanning the horizon: Identify opportunities and risks associated with changes in the external environment, looking 2-5 years ahead
• Spotting risks: Regularly monitor and evaluate activities to identify potential risks and issues of non-compliance
• Improving our business for our customers, colleagues and shareholders: Identify opportunities to improve processes, policies, systems, products, and services, recommending and implementing changes as appropriate
• Being an active role model: Demonstrate commitment to our corporate values through your behaviour
People Management Responsibilities:
• Effectively guiding and supporting your team with a focus on coaching and development
• Driving a proactive and inclusive approach to talent management and recruitment across your team
• Leading by example by managing your own personal development and encouraging and supporting others to do the same
• Encouraging a culture of continuous improvement and innovation across your team and wider.
  
  Customer and relationship skills - you're able to effectively build and maintain strong relationships with a range of internal and external stakeholders including customers and strategic partners.
• Good business acumen - you understand our risk and insurance environment
• Strong communication and presentation skills - you can negotiate with and influence others
• Effective people management skills - you can engage, motivate, coach, and develop others
• Learning agility - you can learn from your experience and apply the knowledge in new ways, adapting to new circumstances and opportunities
• Problem-solving skills - you're able to identify current or potential issues, consider solutions and implement them, then follow up by reviewing their effectiveness
• Data Analytic Skills - you can analyse customer and financial data to make informed decisions and are proficient in Microsoft Excel
• Interpersonal Skills - you are innovative, enthusiastic, forward thinking and self-aware.
• Industry Experience - you have proven experience in the Insurance market, ideally within Commercial or Public Sector markets as an account management, underwriting or claims background.
• Professional Qualification - ideally you should at least CII Diploma qualified with a commitment to working towards your Advanced Diploma.
  
  Zurich Municipal is a leading provider of insurance and risk management solutions for the public and voluntary sectors. Since 1993 we've insured charities, voluntary organisations, housing associations, and the education and public sectors, helping our customers better understand and reduce the risks they face. We provide insurance for organisations of all sizes across the UK, from insuring a large local authority to small community groups., At Zurich, we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We have an environment that places real importance on our people's well-being from a physical, mental, social and financial perspective. We work with our well-being partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

Remuneration: Base salary up to £90,000 depending on experience, plus 12% pension contribution, private health care, 25 holidays with option to increase, car allowance, incentive scheme bonus The opportunity: An exciting opportunity has arisen for a dynamic and experienced individual to join our Zurich Municipal Leadership Team in the role of Regional Manager, Scotland., So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. The financials
• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.
Time away
• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.
Your health is important to us
• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.
We're making a difference
• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.