Registry Senior Administrator (Student Journey Team - Fees)

A job-share opportunity has arisen to join the Academic Registry as a Senior Administrator in the Student Journey Team (Fees) part-time (three days a week). The main function of the Student Journey Team is to provide professional services to applicants, current students and staff in Schools and other Units, including the accurate generation of tuition fees and assessment of tuition fee status. Academic Registry is a key central administrative service of the University supporting Schools, students, senior management and external stakeholders through admissions, the administration of student records, curriculum, compliance and scholarships, and management of systems and data. Members of staff are required to work flexibly and provide support across the Unit according to the priorities of the academic cycle. Registry staff initiate, shape and support institution-wide projects, effecting improvements in key strategic areas including the overall St Andrews student experience. The Unit actively supports the University's strategy with various projects and cross-unit functions. We are seeking a highly motivated and organised individual with a commitment to excellent customer service, who will be working in the Student Journey team (Fees). The role-holder will undertake fee status assessments for all undergraduate and postgraduate applicants and will provide a key point of contact for advice on fees, for staff, parents, prospective and current students at St Andrews. Delivering a robust, streamlined, specialist, student focused service, the role-holder will work closely with external partners, Student Awards Agency Scotland (SAAS), Student Loans Company (SLC), as well as colleagues across the University in Academic Schools, Admissions, Finance, and Student Services.

Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter and Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi

Employees of the University have access to a wide range of staff benefits including:

• Annual leave of 30 days, plus 5 public holidays
• Membership of the S&LAS Pension Scheme with generous employer contributions
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme