The Regulatory Operations (RO) group is a centralized unit within ICG Operations that is responsible for the oversight of day to day compliance for regulatory reporting including exception management and risk mitigation for the EMEA Region. The team is responsible for the review, action and oversight of daily regulatory reporting and exception management. The team provides a crucial level of governance to safeguard Citi and its clients for their reporting obligations. RO works closely with Compliance, Business, Technology and Operations to interpret, investigate and remediate regulatory related issues, and to track risk through metrics analysis, trending oversight and timely escalation. What you'll do

• Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
• Utilizes Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls.
• May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
• Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs
• Ensure a culture of accountability, integrity and respect
• Works issues/projects as assigned to support improvements
• Identify and analyze escalated problems and provide guidance for resolution
• Negotiate solutions and acts as a liaison with internal and external clients
• Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations
• Evaluate cost/benefits, make recommendations, develop and oversee implementation plans
• Directly impacts the area through shared responsibility for delivery of end results
• Implement and develop controls to prevent risk within specialized business
• Analyzes and identifies risk and performs analytical reporting
• Acts as a consultant to the businesses regarding processes & controls
• Drives corrective actions
• Provides support to business activity owners and Third Party Risk and Control functions
• Coordinates and assists with onsite reviews
• Completion of compliance documentation and on boarding activities relevant to compliance due diligence.
  
  Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in organisation, problem solving and communication to Citi's KYC Team., Experience of control and/or project experience
• High attention to detail and quality
• Demonstrated analytical and problem-solving skills.
• Effective planning and organizational skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Consistently demonstrates clear and concise written and verbal communication skills
• Proven ability to make sound business decisions
• Experience in creating and implementing processes that result in improved business performance
• Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
  
  By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
  
  By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.