Reservations Agent

Salary not available. View on company website.

Dalata Hotel Group Plc, Blythswood New Town, Glasgow City

Posted 1 day ago, 21 Mar | Get your application in today.

Closing date: Closing date not specified

job Ref: 90098353e46b4b60a3e461f79a9d9007

Manage Guests reservations, ensuring that their needs and wants are met to the highest standard.
Give details of hotel facilities and pricing information.
Upsell other areas of the hotel or other properties in the group.
Ensure expectations are set correctly, in advance of the guest's stay.

1-2 years experience in a similar role with a Reservations System, Opera would be an advantage.
Excellent customer care skills.
Excellent command of the English language both written and oral is essential.
Ability to cope well under pressure.
Highly motivated, and a team player.

Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

Annual Leave Entitlement - increasing with length of service
Future opportunities to develop within Dalata. We actively encourage internal development and progression.
Free meals on duty as well as all day tea and coffee for the caffeine lovers
Great location with easy access to public transport
Food and Beverage Discount in all Dalata Hotels (Ireland, UK & Germany)
Group Wide Discounts on Hotel stays for you and your Family & Friends (Ireland, UK & Germany)
Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
Employee Assistance Programme and access to counselling support
Cycle to Work Scheme