Retail Lead (Charity)

MS Society

Retail Lead (Charity)

£39717

MS Society, Edinburgh

  • Full time
  • Temporary
  • Remote working

Posted today, 18 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: e0910ea30df74ac1aaad60ef899d6661

Full Job Description

  • The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.

  • The first round of our recruitment and selection process includes an interview with competency-based questions.

  • Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.

  • We'll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.

  • You might also be invited for a second interview. We'll let you know about this during the selection process., Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager

  • Yearly internal apprenticeship opportunities

  • New, modern offices that embrace working together both in-person and remotely

  • Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)

  • Active and supportive internal employee networking groups for collaboration and peer support

  • 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)

  • 2 days paid leave a year for volunteering with other charities during normal working hours


  • Safeguarding

    We're committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

    This is regardless of:
  • gender

  • race

  • disability

  • sexual orientation

  • religion or belief

  • pregnancy

  • gender reassignment

    We're looking for a driven and passionate charity retail professional who is able to realise our exciting growth plans. We're launching an ambitious programme of charity shop growth and we need the right candidate to make our vision a reality. We're very excited about what MS Society Retail is going to be doing in the next 2 years.


  • You'll be an experienced charity retailer, with significant experience in managing and leading a diverse team. You'll understand the key drivers behind charity shop success and how to optimise the MS Society's retail portfolio to deliver that success.

    You'll be a confident speaker and presenter. You'll help to bring our business plan to life and inspire our staff and volunteers to deliver our goals.

    The right person for this role will be enthusiastic about charity retail and excited about the whole sector. And the opportunities it offers to improve the MS Society's income and engagement with the public and MS Community., You must have the right to work in the UK to work in paid employment with us. You'll need to share documents showing you're eligible to work in the UK if we offer you employment.

    We make sure people living with MS are at the centre of everything we do. And it's this commitment that unites us across the UK.

    Our strategy is based on what people affected by MS have told us is important to them, and it gives us a clear and determined focus.

    Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

    Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

    You'll start at our entry point salary of £39,717 a year, increasing to £42,199 after 6 months service and satisfactory performance and to £44,681 after a further 6 months.,
  • 38 days paid annual leave (including bank holidays), pro-rata for part-time

  • More annual leave entitlement, based on length of employment

  • Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)

  • Flexible working options


  • Caring for you and your family

  • Generous sick pay entitlement

  • More sick pay entitlement, based on length of employment

  • Opportunity to buy and sell annual leave in each calendar year

  • Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate, diagnosis

  • Enhanced leave for new parents

  • Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information

  • Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)

  • 10 days paid disability leave a year, pro-rata for part-time

  • 10 days paid carers' leave a year, pro-rata for part-time

  • New family-friendly benefits, including paid leave in the event of miscarriage/stillbirth, to support fertility treatments and for antenatal appointments for both parents

  • Cycle to work scheme

  • Death in service scheme


  • Thinking about your finances

  • Enhanced salary sacrifice pension scheme

  • Discounted season ticket loan and interest-free emergency loans

  • Give as you earn to support other charities of your choice before tax

  • New employee portal including lifestyle savings vouchers and personal wellbeing