Risk and Controls Analyst

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Risk & Controls Analyst will be a member of the Risk, Assurance & Remediation team which forms part of M&G's first line of defence within the Life division. The Risk & Controls Analyst will support the risk managers to provide first line risk support to Life business areas and risk and controls oversight for our material outsourcers. Key Responsibilities for this role may include:

• To support the Life Operations business area in applying the requirements of M&G's Operational Risk Framework
• To maintain the business area risk profile and keeping supporting documentation and systems up to date e.g. Risk registers, controls descriptions, risk acceptances, risk assessments etc.
• Assess and monitor control environment metrics for the business area
• Participate in assurance reviews, in order to provide senior management with ongoing comprehensive end-to-end assurance over key business processes
• Participate in a executing a risk-based control testing program, in order to provide senior management with ongoing comprehensive end-to-end assurance over key business processes
• Work alongside colleagues to feedback results of QA oversight, assurance reviews and/or the KCA programme and to ensure recommendations are incorporated into BAU
• To operate pro-active risk management, including root cause analysis into issues and control failings and contribute to the design of action plans to ensure they mitigate and resolve identified issues
• To monitor the remediation of issues, and events discussing outcomes with relevant stakeholders and ensuring MetricStream remains updated in line with operational risk standards
• To operate and drive a culture of risk and controls awareness within the local business area, providing active communications, guidance and training to the business area when required
• Support the senior analyst(s) and team manager(s) in providing first line risk activities and oversight
• Conduct quality assurance oversight and process adherence reviews for key customer processes
• Identify problem areas, trends, and risks associated with processes
• Maintain proactive communication with senior management including regular updates on engagement progress and identified or potential issues
• Work flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers
• Keep abreast of industry trends, regulatory and business issues impacting self-certification
  
  Experience of applying quality assurance and quality control methodologies within a Financial Services operational environment
• Experience of controls assurance and testing
• Experience of implementing risk, assurance and/or oversight methodologies
• Experience of risk management, assurance and/or supplier oversight in regulated financial services organisations
• Pro-active approach to problem solving, understanding root causes, and driving continuous improvement
• Strong analytical mind and an eye for detail
• Strong communication and influencing skills
• Working knowledge of life and pensions products, markets and competitors
• Working knowledge of M&G products, systems, services and distribution methods (Preferred)
• Working knowledge of BaNCS system (Preferred)
  
  We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
  
  M&G is also proud to be a , and we welcome applications from candidates with long-term health conditions, disabilities, physical, mental health or neuro-divergent conditions. We participate in the Disability Confident 'Offer an Interview' scheme, which means that candidates with disabilities or long-term health conditions who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. These candidates are also supported to ensure they have the best opportunity to demonstrate that they can do the job.