Sales Assistant

As a Sales Assistant you'll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we're looking for someone who will deliver a first class customer service experience. It's a fun, fast-paced environment where no two days are the same and everyone works as a team.

Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

Engage with customers, providing exceptional service and promoting our charity's mission
Organise and merchandise donated stock creatively to maximise sales potential
Collaborate with our E-Commerce team to maximise online sales
As a Keyholder, you'll be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience. You'll need to be 18+ years old to apply for this role.
Please note, this role can be physically demanding and will involve lifting large pieces of furniture.

You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

Previous retail experience isn't essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
You'll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
Attention to detail in everything you do
Positive, creative, confident, customer service focussed and passionate about sustainability
You'll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.

This is a part time role working 21 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

You'll join the team on a permanent contract working 4 days out of 7.

What does this role involve?