Scheduling and Data Coordinator

We are looking for a highly skilled individual to provide operational support in maintaining schedules and rosters, ensuring that the provision of Corps Security colleagues meets client expectations and contract requirements, whilst adhering to Corps Security quality procedures and commercial targets. You will be working 45 hours per week on a 4 days, 4 off, 4 days, 4 off rotation with a requirement of 1x cover shift each month. Hours will be 07:00 - 19:00.,

• To provide scheduling support to the shift supervisor during their duty.
• Gain a full understanding of the functions covered at the client sites including Security, CCTV, Reception, and Business Support.
• Effectively communicate and liaise with operational management teams and client contacts to ensure service standards are achieved.
• Ensure staffing levels at all sites are maintained in conjunction with contractual requirements and any discrepancies are noted and reported to line management daily to allow appropriate remedial action to be taken.
• Act as main point of contact for all officers and staff of Corps Security.
• Provide rapid response to requests for emergency cover.
• Notify Security Officers of their shifts with location, start time, to ensure all shifts are confirmed and recorded.
• Process and maintain information in a confidential manner.
• Produce fast and accurate information for customers as requested.
• Ensure that all missed check calls are followed up, and reverse check calls where required.
• Assist with enquires from site-based colleagues, supporting departments and clients.
• Assist operations teams in the management site-based incidents.
• Effectively communicate with the operations team ensuring any resource concerns are escalated in a timely manner.
  
  Excellent communication skills including professional telephone manner
• Confidence and ability to establish and maintain good and effective working relationships at all levels.
• Able to work under pressure and as part of a team
• Previous experience in a similar role - beneficial
• Ability to work to deadlines, multitasking and working under pressure.
• Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
• Able to achieve vetting to BS7858 Standards
  
  Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.
By sticking true to our values of 'loyalty, integrity, service', we have become the UK's most established and respected specialist security services provider., Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities ("EEO") benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:
• 25 Days annual leave per annum
• Company sick pay scheme
• Access to Digital GP & Medicash Scheme subject to conditions
• Excellent Company Pension Scheme
• Death in Service - 3x salary (subject to company pension enrolment, upon completion of probationary period)
• Enhanced Family Leave Pay
• High staff discounts & rewards scheme
• Recruitment bonus scheme
• New business lead scheme
• Employee Assistance Programme