Seasonal Destination Assistant - Catering

Scottish Canals is looking for Destination Assistants - Catering at the Falkirk Wheel & Horse Box! We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Summer to Autumn 2024 season. Our pace, personality and people make us amongst Scotland's top visitor attractions. If you're interested in tourism, travel, international visitors, events, food & drink then this could be the perfect job for you. This position is during daytime hours and flexible to accommodate work life balance. From welcoming thousands of international visitors, serving customers and spending time both in and outdoors, our Destination Assistants enjoy a wide range of fun and exciting responsibilities. You will be integral to our customers having a 5-star experience to remember. The role will involve customer service, cash handling, barista coffee service and the preparation of food. Ensuring pride in the cleanliness and surroundings you will work in. You must be flexible to work in our various outlets including Airstream, ice cream area and coffee pods and with a personal and engaging attitude, precision for café and food displays and ensuring our customers are informed and enlightened by your professional and informative attitude. Full uniform and training will be provided. Key Duties include :

• Preparing and serving hot and cold drinks such as coffee, tea, and speciality beverages.
• Cleaning and sanitising work areas, utensils, and equipment.
• Cleaning service and public areas.
• Describing menu items, adhering to food and hygiene and allergen standards and suggesting products to customers.
• Serving customers and taking orders.
• Welcome, engage an inform our customers to exceed expectations.
• Distributing stock supplies.
• Receiving and processing customer payments.
• Assisting with set up and delivery of events.
  
  Excellent interpersonal skills
• A real enjoyment for dealing with the public
• A confident, friendly, welcoming, helpful, engaging nature
• The ability to deliver a professional service to customers
• The drive and willingness to work across various disciplines within catering
• Good time management and organisational skills
• The ability to work well under pressure
• A sense of own initiative with the ability to work effectively as part of a team
• A flexible approach to the role
Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.13 per hour which is pro-rated to the length of the contract. You will work on a rota which may include weekends and bank holidays.