Sector Learning & Development Lead

As our Sector Learning and Development Lead, you will work collaboratively with colleagues to identify external stakeholder needs, and actively contribute to the planning, design and delivery of our Centre for Learning content. The Centre for Learning, a core resource we offer to external stakeholder organisations, is home to a range of high quality and accessible tools, documentation, and learning from across the sector.
Specifically, this will include:
+ designing and delivering digital media tools (including podcasts, webinars etc) for dissemination through the Centre for Learning and other channels deemed appropriate.
+ working collaboratively with key external stakeholder organisations to identify needs and develop and evolve learning content.
+ managing a wide range of high-quality learning tools for the Centre for Learning ensuring appropriate style, tone and creative approach.
+ ensuring accessing content is intuitive and meets the needs of individual stakeholders.
+ representing the Ombudsman with confidence at external events – building the reputation of the Service.

Person specification
Core requirements for this pivotal role include your proven ability to:
+ design and deliver a range of high quality, accessible and engaging training programmes for a variety of different external stakeholder organisations.
+ create accessible learning resources using software content creation tools, (for example Articulate Storyline, Rise) for digital learning.
+ evaluate the success and impact of learning tools, resources and programmes.
+ successfully deliver engaging presentations to external stakeholder organisations.
It’s an exciting time to join us and to contribute your skills to the evolution of our ambitious, influential and growing organisation.
In addition to the salary offered, we also offer a range of other benefits including a commitment to a healthy work / life balance, including a 35-hour working week.
For further details, please click apply and download the information pack.
CLOSING DATE: 23.59 on Sunday 8 December 2024.
PLEASE NOTE: Following unprecedented interest in our vacancies, we reserve the right to bring forward the closing date (close it early). The role will be closed to new applications immediately if / when we receive 120 applications or at the stated closing date – whichever occurs first. Applications after the role has closed cannot be accepted. We therefore strongly recommend applying as soon as possible.
We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.

Supporting documents
https://housing-ombudsman-careers.org.uk/2021/wp-content/uploads/2024/12/Sector-Learning-Development-Lead.pdf

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

25 days annual leave, plus bank holidays
- Christmas closure days
- Flexible working
- Annual health check
- Local Government Pension Scheme membership