Senior Business Analyst

Our Senior Business Analysts identify and draw upon a variety of evidence to define, analyse and document challenging business problems and user needs. They lead on mapping how user and organisational needs align with the business architecture and fit with the service vision and business strategy.
You will lead the business analysis and make sure decisions are based on a sound evidence by working closely with service owners, product managers and delivery teams.
You will be encouraged to challenge constructively and act as a critical friend to achieve solutions that are fit for purpose, while facilitating collaboration and leading effective communication with all stakeholders to support the design, build and delivery of products and services that meet user needs.
You will support the Head of Profession to build a sustainable, diverse, and engaged Business Analyst community within DBT who work together towards a common goal and share ideas openly, establishing standards and consistency to support rapid delivery through sharing and learning from one another.
You will line manage more junior Business Analysts, providing advice and direction on their activities and supporting them to develop their skills and experience., We’re looking for someone who is:
+ flexible, with the ability to move and work effectively across a number of services and products within the portfolio
+ adaptable to confidently engage key stakeholders from different functions from across DBT
+ a critical thinker
+ proactive, in order to drive activities and identify solutions to problems
You will:
+ Articulate business and user problems, identifying opportunities and ways to address them and providing recommendations
+ Lead on the analysis of business requirements and user needs related to all aspects of the service(s) you are supporting
+ Work with Service Owners, Product Managers and Delivery Managers to assess how your analysis should inform the team’s activities
+ Lead on business process analysis and re-engineering where applicable and write and edit the relevant documentation
+ Apply proven communication, analytical, and problem-solving skills to ensure that the team’s plans and objectives are achieved
+ Work as part of multi-disciplinary teams to deliver solutions and ensure they are sufficiently tested and meet business and user needs
+ Contribute to an active and supportive community of practice and support the development of junior business analysts, + Agile Working: You apply agile methodology to your work and can help the team decide the best approach
+ Business Analysis: You can advise on the best business analysis approaches to investigate and assess complex business problems and opportunities and inform both tactical decision making and strategic plans. You can recommend the approach to options analysis and feasibility assessment, assess business benefits and ensure proposed solutions align with business objectives, as well business and user needs
+ Requirements Definition & Management: You can advise on the approach to requirements definition and management for complex change initiatives and ensure requirements traceability throughout their lifecycle. You can coordinate and review the prioritisation of requirements and engage in the negotiation of solutions to help meet business objectives and user needs
+ Stakeholder Management:You can lead on communicating with stakeholders in challenging situations, clarifying needs and commitments through consultation and considering consequences while focusing on user and business needs. You can develop or apply communication strategies to build relationships, engage with stakeholders at all levels and work to resolve conflict where required
+ Process Management: You can lead on modelling business processes at all levels of complexity and identify opportunities to improve business performance. You can lead the analysis, design, prioritisation and implementation of process changes, and support business process testing and usability evaluations. You can use systems analysis to support a deeper understanding of how processes and systems work, and to identify gaps
+ Ways of Working: You understand the importance of Digital, Data and Technology (DDaT) standards outside your discipline and can collaborate effectively with other DDaT professions within a multi-disciplinary delivery team and assess the effect of proposed solutions on users
It is desirable that you have:
+ Experience of working at portfolio level or across multiple products, As part of the application process you will be asked to upload a 2-page CV which outlines your experience, skills and fit for the role and a 900-word personal statement which outlines how you fit the essential criteria and why you are interested in the role. Please ensure you stick to these limits as anything over these will not be considered. Inspire People will assess your application against the essential criteria listed above to compile a longlist of applications, which will then be sifted by DBT hiring managers. If you are successful, you will be invited to interview.
DBT sift will be from week commencing 18th November 2024
Interviews will be from week commencing 25th November 2024
Please note these dates are indicative and may be subject to change.
Hear from some of our Business Analysts about their journey since joining DBT on our Digital Trade blog.
How we interview
At the interview stage for this role, you will be asked to demonstrate relevant Technical Skills, which are role specific and in line with the https://ddat-capability-framework.service.gov.uk/, and Behaviours from the Success Profiles framework. You will be asked to deliver a presentation and will be informed on the topic following the sift.
Technical Skills
+ Agile working
+ Business analysis
+ Business modelling
+ Business process improvement
+ Requirements definition and management
+ Stakeholder relationship management
+ Systems analysis
+ User experience analysis
Behaviours
+ Changing and Improving
+ Communicating and Influencing
+ Delivering at Pace
+ Making Effective Decisions
+ Seeing the Big Picture
How we offer
Offers may be made in merit order based on location preferences. If you pass the bar at interview but are not the highest scoring you will be held on a 12-month reserve list in case a role becomes available. If you are judged a near miss at interview, you may be offered a post at the grade below the one you applied for.
This role requires SC clearance. DBT’s requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer will be withdrawn.
Checks will also be made against:
+ departmental or company records (personnel files, staff reports, sick leave reports and security records)
+ UK criminal records covering both spent and unspent criminal records
+ your credit and financial history with a credit reference agency
+ security services record
+ location details

The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.
Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.
Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.
Finally, we work in partnership with businesses every day, providing advice, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission.
Find out more about life at DBT, our benefits and meet the team by watching our video or reading our blog!

+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%, This role can only be worked from within the UK, not overseas. If you are based in London, you will receive London weighting. DBT employees work in a hybrid pattern, spending 2-3 days a week (pro rata) in the office on average. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered.
You can find out more about our office locations, how we calculate salaries, our diversity statement and reasonable adjustments, the Recruitment Principles, the Civil Service code and our complaints procedure on our website.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.