Senior Clerical Assistant / WPO (Development Management & Building Standards) - MOR09871

To ensure the effective operation of the admin, clerical and word processing functions within the Administration Team supporting Building Standards and Development Management and provide support and advice to management and administrative staff in relation to the specific tasks detailed below.

Responsibilities

Ensure the effective supervision of the Administration Team.

In consultation with Administration Officer, develop, maintain and review administrative procedures and functions within the Administration Team.

Provide reports and advice on the running of the Administration Team as requested by the Administration Officer and Senior Management.

Transcribe and assemble papers and reports for Council and various Committee, as required.

Ensure that Health & Safety procedures are complied with.

Deputise for the Administration Officer in his/her absence.

Participate in the Council's Employee Review and Development Programme.

Contributing to the effectiveness of the Service.

Previous experience in a busy office environment in a clerical/administrative role using relevant technology e.g. photocopier, E-mail, Intra/Internet

Experience in Microsoft Office

Educated to HNC level or equivalent

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  Ability to use initiative when required
  
  Proven ability to communicate effectively, both verbally and in written form
  
  Strong customer care skills and focus
  
  Self-confidence
  
  Self motivated
  
  Ability to motivate and develop staff
  
  Ability to develop and implement procedures
  
  Ability to monitor team performance & take correctives actions, where necessary
  
  Demonstrate ability in relation to accuracy and attention to detail
  
  Effective organisational skills including time management
  
  Ability to prioritise workload
  
  Ability to communicate with a wide range of people both internally and externally who have different levels of understanding about the service provided
  
  Understanding of and ability to demonstrate key interpersonal skills, both on the telephone and face to face
  
  Approachability and willingness to help
  
  Discreet and approachable
  
  Ability to relate well with all levels of staff
  
  Willingness to accept direction/delegation
  
  Understanding of importance of effective team working
  
  Appreciation, acceptance of and a commitment to the importance of confidentiality
  
  Ability to work in an Open Plan office
  
  Flexibility to meet the needs and demands of the service
  
  Ability to work in different offices dependent upon service requirements, Disability Confident
  About Disability Confident
  A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.