Senior Contract Manager

Annual salary: up to £51,030.00

Senior Contract Manager

Coatbridge

Full time 08.00-4.30 Monday to Friday, offering a salary of £51.030, plus a company car and great company benefits.

Mears has recently been awarded a contract from North Lanarkshire Council that facilitates continued investment in the North Lanarkshire community for the long-term. The two organisations share a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.

We are looking to strengthen our workforce by appointing a Senior Contract Manager to oversee the works in the North Lanarkshire area, ensuring that no work is left unturned or delayed.

Mears are a market leader in providing housing services to the affordable housing sector, and a major presence in the housing with care market. Mears Group’s vision is to make a positive difference to the people we serve by improving homes, improving communities and improving lives.

About the role:
As a Senior Contract Manager will be responsible for a team of highly qualified and dedicated staff, you will have a team of supervisors that report into you and the operatives will report into them and an administrator.

The successful Senior Contract Manager will be responsible for the day-to-day management of contract service delivery at local branch level. Supporting the General Manger on delivery of high quality capital & programmed works.

Ensuring teams operate to Mears defined branch standards and deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.

* Management of all aspects of operational and commercial delivery.
* Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes and health & safety
* Ensure compliancy and adherence to health & safety regulations at all times
* Demonstrate, maintain and monitor the company’s commitment to best practice
* Adherence to and completion of company & client reporting protocols with required timescales.
* Cultivate a positive, customer focused culture that is instilled and promoted across all work
* Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets
* Manage employees’ performance, coach and develop individuals in their roles.
* Cultivate a strong working relationship with client, service users and local communities.

Role Criteria:

* Trade Background
* Knowledge of Repairs & Maintenance
* Supervisory Experience
* Proven track record of programmed works management & delivery.
* Proven track record of commercial and performance management.
* Ability to manage multiple sites & contracts.
* Proven track record of working in a customer focused environment.
* Experience of contract/project management including:
* Motivating & inspiring a diverse workforce;

Mears Benefits:

* Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless
* Excellent training and development opportunities
* 25 days holiday entitlement along with bank holidays.
* Access to employee support and wellbeing services
* Mears offer a company pension, life insurance and share scheme
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment

If you feel you have skills and experience needed, please apply below via the link. If you have any further questions please contact Vickie on vickie.rudge@mearsgroup.co.uk or , quoting the job reference number for further information. We look forward to hearing from you soon.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.

We are also a Forces Friendly employer and an ERS Armed Forces Covenant Gold Award holder.