Senior Data Scientist - Applied AI (12 months, fixed-term contract)

We are seeking a Senior Data Scientist (12-month fixed-term contract, with potential for extension) to join our B2B Applied AI team to develop intelligent, data-driven product features, and foundational models that serve our Business Application. You will collaborate closely with a cross-functional team of software developers, product managers, designers, data analytics and ML engineers to develop, deploy and maintain innovative AI/ML models at scale. You will have the opportunity to collaborate widely across the business including our Commercial, Digital Sales, and Data Science teams within B2C, Trust and GTM contexts.
To succeed in this role you will have proven experience in developing and deploying AI/ML models. You have a solid technical background, with hands-on ability in all stages of data preparation, exploration, modeling, and deployment. You must have an adaptable product mindset and knowledge of the interface between data science and engineering. The ability to develop data solutions, put AI solutions into production, engage stakeholders, and clearly articulate the impact of your work is a must for this role.
What youll be doing:

You will be involved in delivering some of our most exciting Data Science projects aimed at improving our B2B SaaS product: from prediction to ranking, natural language processing to search, and recommendation systems to content generation and personalisation
Great opportunity to make a real product impact by applying the state of the art in AI and ML.
You will deliver the Data Science component of key strategic initiatives including owning, maintaining and deploying production-ready ML/AI models, and analysing data to establish the scope and impact of your work
You will identify new product opportunities based on data, interpreting model outcomes and sharing insights to drive the direction of our Data Science work
You will engage with both technical and non-technical stakeholders & will translate product requirements into Data Science deliverables
The opportunity to work with leading AI/ML model development and deployment tooling including GCP Vertex AI, GCP BigQuery, Airflow.
Opportunities to work in a friendly, diverse, innovative, international team and workplace

Experience with analytical and quantitative problem solving using advanced statistical techniques, machine learning and generative AI methods, e.g. sentiment and topic modeling, recommendation systems, content generation, forecasting & trend analysis
Experience in building and deploying production-ready ML models at scale, and solid data engineering skills (e.g. experience with GCP)
Prior knowledge of NLP and Generative AI is a must.
Proven ability to deliver technical projects to a commercial organisation.
A minimum BA/BSc degree in Statistics, Mathematics, Physics, Computer Science or related quantitative degree. Masters/PhD is preferred.
Experience in building and deploying ML models at scale (ideally to support online services), and strong data engineering skills
Ability in Python and SQL for data manipulation, modeling and scripting.
Experience in working with large datasets, ideally from tech platforms, e-commerce, or SaaS-type businesses. Experience in use of behavioral data to develop data-driven product features is a big plus
Great communication skills - both with technical colleagues and with business stakeholders
Proven technical experience in a Data Science role, preferably in the technology sector or in a technical consultancy

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and were headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
Were driven by connection. Its at the heart of what we do. Our culture keeps things fresh its built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, were proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. Were a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If youre ready to grow, lets go.
Join us at the heart of trust.

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
25 days holiday per year, increasing to 28 days after 2 years of employment
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
Pension and life insurance
Health cash plan, online GP, 24/7 Employee Assistance Plan
Full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave
Season ticket loan and a cycle-to-work scheme
Central office location complete with all the snacks and refreshments you can ask for
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.