Senior Product Manager

We're recruiting for a Senior Product Manager here at Justice Digital, to be part of our warm and collaborative Probation Digital team. In Probation Digital we are working to create a world class digital-first probation service that drives down reoffending. We are working hard to solve challenges at the heart of our justice system with a probation service that is under increasing pressure. Our aim is to deliver simpler, better, faster digital services to help frontline staff and people on probation, and we're looking for someone who can help deliver great outcomes through digital products. Watch here to learn more about the exciting agenda for Probation Digital. This role aligns against the Senior Product Manager role from the Government Digital and Data Framework. SPMs in MoJ are responsible for overseeing the quality/value delivery of several products (or exceptionally, one complex product) i.e. they take responsibility for the end-to-end, cross-platform user experience of multiple products. This will be for the duration of the product lifecycle from discovery, through development, delivery, continuous improvement and to product retirement. SPMs also lead and manage people. They ensure that all of the PMs under their leadership are supported, coached, developed and managed and so that they can reach their full potential. To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025,

• The SPM has deep knowledge of Product Management techniques and is developing expert skills. Is experienced in overseeing multiple products and has a proven track record of managing products through the different stages of the product life cycle (products taken to beta/live). Ensuring quality/value of the work of Product Managers and the rest of the delivery team.
• Leading the assurance of scope, providing direction to meet user needs for multiple products & channels, aligned with strategy. Champions the user needs with senior stakeholders, influencing and challenging Policy in relation to changes within the Product/service, to enable user requirements to be met.
• Being an active and visible leader, ensuring the scope and direction of the development and continual improvement of several products aligns with strategies (eg Govt, business etc) in delivery, acting as the escalation point (when needed), taking action to resolve any issues that delay delivery.
• Being an active and visible leader, supporting the PMs and working with the Lead PM in defining product strategy for all of their products, actively influencing and challenging strategy & stakeholders to enable user needs to be met.
• Leading by example, actively promoting and engaging in self-development; coaching and mentoring their product people and investing in their development to ensure they reach their full potential.
• Collaborating & partnering within the PM community, wider delivery team & MoJ colleagues, bringing them into the product vision, leveraging existing relationships to best effect; presenting difficult decisions/scenarios for decisions. Interacts with x-Gov product activity.
• Defining user journeys (where relevant) and the direction of user research, translating relevant findings with the team and sharing insight with the Product community.
• Ensuring that all products meet policy intent, acting as an advocate for the digital transformation of services and influencing policy change, within and outside of MoJ. Know the political landscape so you can answer questions/know what is needed.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!, Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.,
• You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
• You were studying abroad
• You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account. Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance Supporting document 1 Senior PM Job Description - Dec 24 (1).docx - 13KB Opens in a new window Converted File Senior PM Job Description - Dec 24 (1).docx.pdf - 86KB Opens in a new window We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage., MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. For further information and to apply for this position please see the following link: https://www.jobtrain.co.uk/justicedigital/Job/JobDetail?JobId=532.


• Agile working - Coaching and leading teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project. You can think of new and innovative ways of working to achieve the right outcomes (expert)
• Lifecycle perspective - Understanding of the different phases of the product lifecycle and the impact this has on product strategy (practitioner)
• Problem ownership - You can anticipate problems and defend against them at the right time, understand how the problem fits into the larger picture, articulate the problem and help others to do so and build problem-solving capabilities in others (expert)
• Product ownership - The core tactical skills of product management, capturing user needs to inform decision-making and prioritisation, and translate them into outcomes (expert)
• Strategic ownership - Developing and maintaining an understanding of economic, social, political, environmental and technological developments to ensure activity is relevant. Ensure plans and activities in your area of work reflect wider strategic priorities and communicate effectively with senior leaders to influence future strategies (practitioner)
• User focus - User-centred design is at the heart of our work. You're able to collaborate with user researchers and can sell or represent users internally; understand the difference between user needs and desires of the user; able to champion user research to focus on totality of all users (expert)
• Working within constraints - You can influence, challenge and coach and anticipate how constraints might change and know where to challenge or remove constraints (practitioner)
• Developing self and others - Focusing on continuous learning and development for self, others and the organisation as a whole
Willingness to be assessed against the requirements for BPSS clearance The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy., In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:
• Seeing the Big Picture
• Making effective decisions
• Communicating and influencing
• Working together
• Developing self and others
A diverse panel will review your application against the Person Specification above. Successful candidates who meet the required standard will then be invited to a 1.5-hour panel interview, which may include a task, held via video conference. Should we receive a high volume of applications, a pre-sift based on 'User focus' and 'Agile working' will be conducted before the sift., To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why. For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).

The national salary range is £56,532 - £64,048, London salary range is £61,201 - £69,338. Your salary will be dependent on your base location. Total pay in the range of '£50,001 to £60,000, £60,001 and over' are subject to capability, skills and experience. Salary may consist of base pay and a Recruitment and Retention Allowance (RRA) Number of jobs available 2 Detail of reserve list 12 Months Region National City/Town National Building/Site NATIONAL, London: £61,201 - £69,338 (which may include an allowance of up to £3,747) National: £56,532 - £64,048 (which may include an allowance of up to £2,517) Closing Date