Senior Salesforce Administrator (FTC)

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way but theres still an exciting journey ahead. Join us at the heart of trust.Trustpilot, a leader in harnessing customer feedback to foster trust and transparency in businesses worldwide, is seeking a qualified Salesforce Administrator to join our innovative team. You'll leverage your deep understanding of Salesforce to optimise our CRM platform. Your technical insight and problem-solving skills will be instrumental in developing solutions that enhance our customer engagement and streamline internal processes.
Join us in our mission to empower consumers and companies alike by applying your Salesforce prowess to a company that values trust, collaboration, and technological excellence.
What youll be doing:

Be part of a growing team in a growing Salesforce ecosystem as a trusted advisor and expert in the field of Salesforce product implementation
Apply declarative change solutions to project delivery work
Experience with Salesforce automation tools such as Process Builder, Flow, and Workflow Rules
Provide technical support for escalated user and production issues
Provide mentoring & coaching to more junior Administrators for skills development
Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
Deploying change via CI/CD
Maintain Trustpilot system auditing evidence and documentation
Create and maintain users, roles, profiles, security settings, custom objects, and fields
Develop and maintain reports, dashboards, workflows, and other automation tools within Salesforce
Evaluate, install, and configure third-party applications from the AppExchange marketplace

Certified Salesforce Administrator
Certified Advanced Administrator or Platform Developer 1
3+ years of Salesforce Administration experience
Advanced knowledge of Salesforce configuration, customization, and integration
Experience with Lightning platform, Sales Cloud and Service Cloud
Advanced problem-solving, communication, and interpersonal skills
Bachelors degree in computer science, Information Systems, or a related field
Comprehensive knowledge of APEX, Force.com, SOQL, Triggers, and Visual Force PageDevelopment
Experience in Experience Cloud, Einstein and AI Chat Bots

Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. Were excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you dont feel you don't meet all the requirements, we'd still really like to hear from you!#LI-LP1About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 260 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and were headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
Were driven by connection. Its at the heart of what we do. Our culture keeps things fresh its built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, were proud to be an equal-opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. Were a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If youre ready to grow, lets go.
Join us at the heart of trust.

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
25 days holiday per year, increasing to 28 days after 2 years of employment
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance Plan
Full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave
Season ticket loan and a cycle-to-work scheme
Central office location complete with all the snacks and refreshments you can ask for
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.