Senior Support Worker

Deputise for the Cluster Manager in their absence, to ensure the smooth running of service delivery and provision across community/custody locations.
Conduct regular caseload reviews ensuring all Support Workers are working collaboratively within the South West region and with external providers across other regions to support performance outcomes.
Oversee the operational management of risk, to provide a safe environment for participants, staff, visitors and the wider community. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and embedding systems and procedures to manage risk that may impact on reputation.
Develop and embed a high-quality performance culture in which professional standards are upheld and participants enabled to achieve positive change. .

We're seeking a dedicated Senior Support Worker to assist in overseeing the daily performance and activities of our Support Workers team. You'll be responsible for motivating and guiding your staff to maintain high levels of professionalism and exceptional communication skills. Additionally, you will handle line management duties for a small team of Support Workers, focusing on enhancing the quality of service delivery at your hub, Demonstrable experience of motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards education, training and employment.
Maintenance of professional boundaries and work with and manage challenging behaviour and situations
Willingness to work flexibly across the region, travel to cover other community and/or custodial establishments as required., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range £33,065 up to £38,900 (dependent on experience) with these great benefits:

25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual Salary pay review
Refer a Friend Scheme
Free access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There's an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on

Communities and Education Division is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.