Service Delivery Officer (Driving) x5

About SPT

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. We run the Glasgow Subway, a host of specialist bus services and are responsible for delivering better public transport for all.

SPT is the proud custodian of the Glasgow Subway. Our services call at 15 stations, stretching across the West End and City Centre of Glasgow.

Over the next few years we will be making history with huge investments that will affect all areas of operations, from new trains to stations upgrades and local community support. 

About the Role

As a member of the Subway Operations team, following successful completion of your training, you will be responsible for driving trains to schedule and in accordance with the Subway Rules. A key aspect of the role will be to ensure that Customer Service Standards are met at all times, ensuring the safety of the travelling public by observing all applicable signals, in particular the Automatic Train Operating equipment, taking the appropriate actions when failures or emergencies occur. 

Please note, this position falls into the high risk category under the Alcohol and Drugs policy and therefore is subject to random & for-cause testing procedures.

About You 

The successful candidates must be over 21 years of age, physically fit with the ability to pass a safety critical medical including colour vision.   The successful candidates will have excellent communication, interpersonal, numeracy and literacy skills.  A team player who is keen to contribute to the running of the Subway whilst being motivated and ambitious to advance your career.  The ability to concentrate for long periods of time is essential. Your ability to make critical decisions when necessary, will be assessed through functional ability testing. Education to National 5 level in English, Maths/Arithmetic (or equivalent) is essential.

Benefits

Working at SPT comes with many benefits you can look forward to:

• 33 Days Annual and Public Holiday Entitlement (pro rata to shift pattern)
• Membership of the Local Government Pension Scheme
• Group Life Assurance Cover
• SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
• Employee Travel Pass Scheme – a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
• Salary Sacrifice Bus or Rail Season Ticket Scheme – subsidised at a maximum of £600 towards the cost
• Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union

Full time hours will be an average of 39 hours a week working any 5 days out of 7 on a shift pattern (earliest start time 05:30hrs, latest finish time 24:00hrs).  You will be based at Govan and cover all Subway Stations.

How to Apply 

To apply, please select the ‘apply now’ button to complete an online application form.

Closing date for applications will be Sunday 3 November 2024 at midnight.

SPT is an Equal Opportunities company welcoming applications from a diverse background.  If you’ve got the right skills for the job we want to hear from you.  SPT encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms.  This includes identifiable personal details such a candidate’s name, gender, ethnicity and age. This information is not visible to our Hiring Managers.  This practice is used to ensure fairness, attract diverse candidates and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications and experience.

For applicants with special requirements, or if you have any questions please email quoting the above reference.