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Service Engineer

Johnson Controls

Service Engineer

Salary Not Specified

Johnson Controls, Inverness

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 4 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 686bf72582564044840c874b6182b04d

Full Job Description

  • Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.

  • To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.

  • Ensuring your time is managed efficiently and jobs are prioritised correctly.


  • Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

    Our Service Engineers are involved in servicing Intruder Alarms, Access Systems, CCTV and Fire Alarm Systems for ADT brand. The successful engineers will Service the Fire and Security systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Multi skilled Engineer to work within a high performing team, within the Inverness area and to also support the wider team at times. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities., Experience within Fire & Security industry

  • Driving license

  • Ability to lift and climb ladders

  • Had or have previous experience working in a customer facing environment


    • Preferred:-

  • Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA

    We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that's safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.

    Competitive basic salary with excellent additional earnings potential

  • Overtime - averaging 450 hours per year

  • Generous callout payments - Best in the industry

  • Travel Time - Averaging 3% of basic salary

  • Engineering Commission scheme - Averaging 7% of basic salary

  • Sales referral incentive scheme

  • Pension - we match up to 7%

  • 25 days holiday plus bank holidays


  • Company Vehicle, uniform, all PPE, tools and ongoing training provided

  • Industry leading Health & Safety and an employee assistance program

  • Career progression opportunities - newly introduced Engineering career ladder 2022

  • Our team average 20+ years length of service

  • The opportunity to become a valued member of our Winning Team

  • Staff referral scheme up to £2,000

  • Rewards & recognition programmes