Service Manager

Service Manager - Wellbeing and Protection (CMSS) Case Management Support Service

Salary: £42,500 - £48,900

Post Type: Full-time

A unique leadership chance to shape wellbeing and protection across Scottish sport

At Children First our ambition is for every child in Scotland to be safe, loved and well with their family. As a charity we offer emotional, practical, and financial support to help families to put children first and campaign to uphold the rights of every child.

This is an exciting opportunity to lead the development of a recently established, national service which supports Scottish governing bodies of sport (SGBs) to effectively manage wellbeing and protection concerns for all who participate in sport. The service is being established through a strategic partnership between sportscotland, Children First and SGBs.

We are looking for a skilled and confident leader to lead the strategic development of the service. As the Service Manager, you will provide professional strategic leadership and direction of the service and manage the team’s partnership with SGBs to:

• support their management of wellbeing and protection concerns and investigations in a timely and appropriate manner.
• build the knowledge, skills and confidence of SGB staff through training, mentoring and directed learning.
• facilitate the development of resources including practice guidance, tools and templates that support SGBs’ case management of wellbeing and protection concerns.

What kind of person will make a great Service Manager for the Case Management Support Service?

• resilient, skilled, strategic leader who can shape and build a new service in response to identified needs.
• able to inspire and motivate team members providing leadership, guidance and emotionally-intelligent support.
• ability to lead and work collaboratively with partner agencies to maintain momentum, effective planning and open communication.
• have an excellent understanding of wellbeing and protection for both children and adults.
• have effective organisational skills and an ability to respond to complex and changing situations.
• is a strong communicator who values a collaborative approach.
• is passionate about human rights.

If you have the above and possess a professional qualification and experience from an appropriate sector, such as social work, law, human resources or sports governance, we would be delighted to hear from you.

Base

You will work flexibly at home with a periodic requirement to attend meetings at our offices and those of our partners across central Scotland.

Salary, Conditions, Pension

We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 9 public holidays, pro rata), flexible working opportunities and a contributory pension scheme. Additionally, we offer further benefits such as a cash-back healthcare plan, cycle to work scheme and option to join a Credit Union.

Hours

This is a fixed term, full time post of 35 hours per week funded until May 2027.

Application notes

We are keen to give you further opportunity to get to know more about the new service and the Service Manager role. Please click the Apply button now for more details.