Service Manager - GLA12581

Job Description

An opportunity has arisen within Neighbourhoods, Regeneration and Sustainability for a Service Manager to join our Security Services on a permanent basis.

NRS brings together a diverse range of Glasgow City Council operational, technical and development services that focus on sustainable transport, place making and delivering essential city services.

If you’re interested in working within a service that touches on all aspects within the city, please read on.

Position Details

Our Security team are the main provider of security services to all GCC and ALEO's premises across Glasgow. Our services are provided to over five hundred properties, including schools, libraries, museums, art galleries, community facilities and sports venues.

The security services we provide include mobile response teams who can provide regular, unplanned, or intelligence-led patrols throughout the day or night. We also provide static guards to protect individual properties, key holding and incident response services to alarm activations and the team can also undertake security site surveys. Details on what services we deliver can be found here.

The Service Manager role involves developing and managing staff, along with overseeing the day-to-day operations of Security Services to ensure the delivery of a high-quality service in line with the ethos, values, protocols, and service standards of the Council.

Further details regarding what this role entails are noted within the Job Description for the post, whilst the Person Specification document confirms the key competencies you are required to demonstrate in your application.

Please note, as part of pre-employment checks the successful candidate will require to undergo BS7858 Security Screening. This will involve a 5 or 10-year career history check, a financial probity check and criminal record screening. This will be completed in addition to the Council’s own standard pre-employment checks, which will be detailed to the successful candidate(s) following interviews.

Contract Details

Weekly Hours: 35

Work Pattern: Monday – Friday, 9am – 5pm

Annual Salary: £41,304.05 - £47,408.34 on an incremental scale

Hybrid working is available in this role. If you’re shortlisted for the post, we look forward to telling you more about our approach to ensuring needs of the business are met along with flexibility to maintain your work-life balance.

Benefits of working with us

Glasgow City Council employees have access to a wide-ranging and generous benefits package. If you’re successful in your job application, you’ll have access to these benefits which include:

• 26 days (182 hours) paid annual leave, rising to 29 days (203) hours after 5 years’ service
• 5 days (87.5 hours) paid public holidays each year
• Local government pension scheme
• Life and Personal Accident Insurance
• Occupational Sickness Pay
• Staff Benefit Scheme
• Glasgow Credit Union

For guidance on completing your application, and to view other benefits on offer for employees of Glasgow City Council, please visit the following link: https://www.glasgow.gov.uk/vacancies.

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone . Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

GCC Job Evaluation

For further information about working for us please refer to our website GCC HR Policies