Service Manager: The Nook from SAMH

Founded in 1923, we’ve been working to improve Scotland’s mental health for more than 100 years. From national services, like our confidential Infoline and online wellbeing support Time for You, to our 70 services based in communities across Scotland, we work every day to support better mental health and wellbeing.We are a service provider and a campaigner. We’re proud of this.We listen to what matters locally, and we campaign nationally – for the changes, big and small, that can make all the difference in life. Because now, more than ever, we need to make change happen. We take action for Scotland’s mental health.About the RoleIt is an exciting time to be joining SAMH as we launched our new four-year plan ‘Taking Action, Creating Change’. Our new plan, prioritising the needs of people, places and communities, reflects the urgent need for progress, as we know that mental health challenges are at an all-time high in Scotland.For that reason, we launched our first ever major appeal. We are aiming to raise £10 million over the next three years to transform access to mental health support within communities across Scotland, putting our belief into action, that everyone with a mental health problem should be able to “ask once and get help fast”. This ambitious and bold solution will see SAMH opening a network of walk-in mental health hubs and outreach programmes across Scotland. The Nookfrom SAMH - Your Place for Mental Health Support. The NookThe Nook will deliver mental health and wellbeing support that offer choice and flexibility in a safe, stigma-free and non-clinical environment. By eliminating barriers and championing self referral, we will offer immediate access to tailored support, seven days a week, through our skilled and compassionate workforce. We will meet the diverse needs of people locally, whether reaching out for help for the first time or managing ongoing mental health problems.What we are looking forWe are looking for an experienced individual who is passionate about delivering change and transforming mental health support within Glasgow. As Service Manager you will play a leading role within our first ever ‘Nook’ opening in Glasgow in Autumn 2025. Being the first, we are looking for someone who is dynamic, with the ability to adapt quickly to the ever-changing demands of implementing a new service. We are looking for someone who thrives in an environment where no two days will look the same.You will need experience of successfully implementing community-based services in a mental health and wellbeing setting. As a compassionate and inspiring leader, with excellent communication skills you will motivate your team to respond to the needs of The Nook, ensuring practice and delivery is always of the highest quality.You will demonstrate a professional approach, whilst maintaining effective working relationships internally, and externally, with partners, local community organisations, groups and individuals.What we will provide for youYou will work in a supportive environment and provided with comprehensive induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include.Funded continuous learning and development opportunities, access to over 100 courses. online in addition to classroom and virtual training sessions.30 days annual leave rising to 33 after 5 years’ service (pro-rata for part time).4 public holidays (pro-rata for part time).Paid wellbeing days & team wellbeing budgets to use on what matters to you.Life Assurance policy and Employee Assistance Programme.Reimbursement of PVG & Disclosure Costs., None specified

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Around since 1923, SAMH is Scotland’s national mental health charity. Today, SAMH operates 60 services in communities across Scotland providing mental health social care support, homelessness, addictions and employment services among others. These services, together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change.